Overview
Welcome to VirtualShield – a comprehensive online security and privacy platform that offers several different security services, including VPN Protection, Antivirus Protection, Identity Protection, Ad & Malware Blocking, and much more for complete anonymity.
This article explains in detail exactly what VirtualShield is, and how it works under the hood. It also teaches you how to get started protecting all of your devices using VirtualShield. Learn how to create a new account, and how to activate protection for the very first time.
In this section
What is VirtualShield?
Above all else, we are a VPN (Virtual Private Network) provider that truly values our customers' privacy. VirtualShield has been around for many years, and started with our founders' previous experience as a business VPN provider.
We now offer a comprehensive suite of services, all of which can be used to protect your privacy and keep your data secure and your devices safe against intruders and prying eyes. VirtualShield now offers much more than just VPN.
These services can each be purchased or added to your subscription individually. Alternatively they can be bundled together with our new Basic/Plus/Ultimate plans, for the highest level of security at the lowest overall price.
Some security features include:
Protect your entire family and all of your devices with our fast, secure, unlimited VPN service. Includes Unlimited devices, Ad & Malware Blocking, over 25 virtual regions to choose from, Unrestricted Streaming on your favorite apps & websites, and more.
Keep your apps, files, and media secure against viruses, trojans, rootkits, ransomware, and other hacking attempts. When used in combination with Ad & Malware Blocking, you will be fully protected against the latest threats. Both online and offline.
These exclusive servers will block harmful malware, intrusive ads/popups, and location trackers automatically. It allows you to surf the web with full privacy, security and peace of mind, without being bombarded by ads.
This system uses your SSN number, and the USPS address in your account to look for manipulations that indicate you are at risk. We can also monitor up to 10 credit cards, 10 bank accounts, 10 email addresses, 5 phone numbers, 5 SSN numbers, and more.
This service works by scanning the internet to identify any instances of your personal data, and then submitting opt-out requests to the relevant websites or data brokers to have your information deleted from their records immediately.
There's more! In addition to everything above, other features include Dark Web Scanning, Credit Monitoring, SMS/Text Alerts, Million Dollar Insurance, and more.
How do I protect myself?
Protecting yourself couldn't be easier. To scramble your location, encrypt your data, and block online ads/popups or malware, you can install the VirtualShield VPN app. Our VPN will encrypt your entire internet connection to protect your online privacy.
If your device already contains malware, or to safeguard all of your apps, files, and media from future attacks, install the VirtualShield Antivirus app. The Antivirus will automatically scan your device and remove/quarantine any threats in real-time.
Other services like Personal Data Removal and Identity Theft Protection can be accessed directly from your Account Dashboard. No apps are required. You can access these services from any device with an internet connection, no matter where you're located.
Stay tuned! We're constantly upgrading our services to provide you with the highest level of protection. Our goal is to be your one and only security solution, at the lowest price.
Why choose VirtualShield?
Your online privacy and security is our number one concern above everything else. That's why we have a completely 100% zero logs policy, which means we don't track, monitor, or know what you do online. We also do not filter or censor any of your internet traffic.
This may sound standard, but you'd be amazed how many VPNs violate these basic principles. For your peace of mind, you are more than welcome to review our Terms & Conditions. It outlines every detail about how data is collected and stored anonymously.
As a reminder, we offer a 7 day risk-free trial period with all of our plans, so you can give us a try before you actually start to pay for our services. You can cancel your account at any time during your free trial period and you will not be billed.
We also offer 60 days after your trial period ends, for a full Money-Back Guarantee. There truly is nothing to lose.
In this section
Choose a Protection Plan
Now it's time to choose your plan and apply any optional add-ons. We recommend one of the 12 months or 24 months options to maximize your savings. Alternatively, you can choose to pay monthly instead if you prefer. The choice is entirely up to you.
See all of our plans and pricing here:
If you're just looking to hide your location, the Basic plan is all you need. This plan also includes Real-time Threat Monitoring using our Personal Data Removal service. If you would like to take advantage of the additional services we offer, one of our Plus or Ultimate plans might interest you.
Protect your entire family and all of your devices with our fast, secure, unlimited VPN service. Includes Unlimited devices, over 25 virtual regions to choose from, Unrestricted Streaming on your favorite apps & websites, and more.
In addition to our fast, secure, unlimited VPN and Personal Data Removal service, this plan includes Ad & Malware Blocking, SSN Monitoring, Dark Web Scanning, and more.
If you want to be fully protected, this plan unlocks full access to everything, without the need for any add-ons. Some features include Antivirus Protection, Full Identity Theft Protection, Up to $1 million Insurance, and more.
If you have a coupon code, you can apply it when you're checking out to receive additional discounts. See our support article for more information.
Select a Payment Method
Next you will be asked to enter your login details and select a payment method. We accept all major forms of payment, including credit/debit cards as well as PayPal, Apple Pay, and Google Pay.
We'll just need to verify your information to keep spammers and hackers out. This helps us ensure that our network remains secure for valued customers just like you. Remember, you won't be billed for 7 days, and you can choose to cancel at any time.
You can also choose to opt-out of the free trial period, and pay today instead. If you do, you will receive an additional 4 months added to your subscription entirely free of cost.
Verify your Email Address
As soon as you hit Continue, the system will process your order. You will receive a confirmation email in your inbox to confirm that your account has been created successfully.
Lastly you need to verify your email address, by pressing the button in the confirmation email. This is an important step to ensure that your account is fully registered within our system.
If you can't find the confirmation email, try looking in your junk/spam folder, or contact our support team for assistance.
In this section
Install the app(s)
First of all, congratulations on taking the first step to reclaim your online privacy. Not only will you be protected by our state-of-the-art VPN network, you can now rest assured use your devices with comfort and peace of mind, knowing that your data will be fully secure against the latest threats.
After signing up, the next step is to install our app(s) on all of your devices. The VPN will scramble your location, encrypt your traffic, and protect against malware at the network level. The Antivirus will protect against viruses, trojans, rootkits, ransomware, and more.
To scramble your location, encrypt your data, and block online ads/popups or malware, you can install the VirtualShield VPN app. Our VPN will encrypt your entire internet connection to protect your online privacy.
VPN Protection comes included with all of our new Basic/Plus/Ultimate plans. For more help getting started with the VPN, see our support article.
If your device already contains malware, or to safeguard all of your apps, files, and media from future attacks, install the VirtualShield Antivirus app. The Antivirus will automatically scan your device and remove/quarantine any threats in real-time.
Antivirus Protection comes with the VirtualShield Ultimate plan, or as an add-on. For more help getting started with the Antivirus, see our support article.
Toggle Protection
Once the app is installed, it's time to sign in and/or unlock the app and activate your protection.
The app will open automatically upon installation. You can also open it using the 
shield icon on your Desktop or App Library.
The VPN has a red icon, and the Antivirus has a black one. That's the easiest way to tell the difference.
After logging in and/or unlocking the app, you will be presented with the Overview/Status screen. This screen may look a little different depending on the make and model of your device, but the concept is the same.
Now it's as simple as pressing the 
Power button to toggle VPN protection, or the 
Scan button to begin scanning your device for viruses.
That's it! You are now protected by VirtualShield. The VPN will protect your online traffic against malware at the network level.
The Antivirus will protect all of your offline apps/files/media against viruses, trojans, rootkits, ransomware, and more.
When used in combination, you will be fully protected against the latest threats. Both online and offline.
What's next?
Other services like Personal Data Removal and Identity Theft Protection can be accessed directly from your Account Dashboard. No apps are required. You can access these services from any device with an internet connection, no matter where you're located.
This service works by scanning the internet to identify any instances of your personal data, and then submitting opt-out requests to the relevant websites or data brokers to have your information deleted from their records immediately.
This system uses your SSN number, and the USPS address in your account to look for manipulations that indicate you are at risk. We can also monitor up to 10 credit cards, 10 bank accounts, 10 email addresses, 5 phone numbers, 5 SSN numbers, and more.
If your plan includes Ad & Malware Blocking, you can enable it for another additional layer of protection. These exclusive servers will block harmful malware, intrusive ads/popups, and location trackers automatically.
Common Questions
Can I use the Antivirus on iPhone/iPad?
While Apple doesn't natively support Antivirus on iOS, we've got you covered. Our VPN includes advanced network-level malware blocking to keep your devices secure. Simply download the app for full protection on your iOS device.
My plan only includes VPN, what can I do?
We can tailor your subscription to suit your specific needs, for the lowest price. Don't hesitate to contact us and we'll be happy to upgrade your subscription. We can also help you apply additional discounts.
I already have an Antivirus, do I still need a VPN?
While an Antivirus protects all of your offline apps, files, and media, a VPN protects all of your online traffic when you surf the web. When used in combination, you will be fully protected from threats. Both online and offline.