Overview
VirtualShield uses a sophisticated 
Very Early Warning System to monitor 
private and public databases for signs of early identity theft and ID theft risk. After adding you and your family’s information, you can safely shop online and use social media knowing your identity is fully secure against breaches.
In the event that your information appears compromised, we will immediately alert you on your 
Account Dashboard and via SMS/text message along with instructions on how to protect yourself. If identity theft does happen, our Identity Restoration Team will handle the entire recovery process for you.
In this article
How does it work?
Aside from being extremely obnoxious, it’s important to know if your email address has been compromised, and by whom. Data breaches happen to companies of all sizes. From Facebook to PayPal, and all industries in between, 
data breaches have become commonplace in this day and age.
The majority of us have been exposed due to a data breach by a large corporation, and we even know it. 
There is hope! We can monitor all of your emails across the internet to safeguard against telemarketing, spam, and 
phishing, as well as give you instant results via our Email Breach Tool.
We can monitor up to 10 email addresses at the same time to protect your entire household against identity theft, in addition to your own.
Adding your Email Address
These details will be added automatically during activation. However the 
more information you provide, the better we can protect you. Follow these steps to add additional email addresses to your account.
How to add your Email address:
Start by visiting your Account Dashboard. Select ID Monitoring from the navigation menu, or use the link below:
If you do not have a
Press the Setup button to activate your protection, if you have not done so already.
For more help verifying your identity and activating Identity Protection, see our support article.
Select the Monitored Information tab near the top of the page.
Alternatively, you can press the Review or Update button on the
Below Email addresses, choose Add email.
If there is no email on file you are still protected. However, we recommend adding at least one email address for an additional layer of security.
Enter a valid Email address into the field provided, then press Add.
Removing your Email Address
If you’ve reached the 
maximum limit for your account, you can follow the 
same exact steps to remove an Email address you added previously. Just be aware it will 
no longer be monitored by our system.
How to remove your Email address:
Start by visiting your Account Dashboard. Select ID Monitoring from the navigation menu, or use the link below:
If you do not have a
Press the Setup button to activate your protection, if you have not done so already.
For more help verifying your identity and activating Identity Protection, see our support article.
Select the Monitored Information tab near the top of the page.
Alternatively, you can press the Review or Update button on the
Below Email addresses, choose Remove next to the Email address you would like to remove.
This action can not be undone. We must have at least one SSN number and USPS address on file in order to protect you. Everything else is optional.
Common Questions
Do I need to download an app?
No, there’sinstall any software to utilize this service.
Can I remove my family’s information?
Absolutely! We can monitor up to 20 bank accounts, 10 credit cards, 10 email addresses, 10 phone numbers, 3 SSN numbers, and more. You can monitor your relatives’ identity on your
Will I receive an alert if I’ve been breached?
You can find your alerts by visiting your