How to Monitor your Email Address

Overview

VirtualShield uses a sophisticated Very Early Warning System to monitor private and public databases for signs of early identity theft and ID Theft Risk. After adding you and your family's information, you can safely shop online and use social media, knowing your identity is fully secure against breaches.

In the event that your information appears compromised, we will put a flag in your Dashboard along with instructions on how to protect yourself. Our Identity Restoration Team is also here to assist you. If identity theft does happen, we handle the entire recovery process for you.


In this article


Adding your Email Address

Aside from being extremely obnoxious, it’s important to know if your email address has been compromised, and by whom. Data breaches happen to companies of all sizes. From Facebook to Marriott, and all the industries in between, data breaches have become commonplace in this day and age.

The majority of us have been exposed due to a data breach by a large corporation, and we even know it. There's hope! We can monitor for all of your emails across the internet, as well as give you instant results via our Email Breach Tool.

You can to add up to 10 emails at the same time, if you would like to monitor multiple email accounts at once.
1

Start by visiting your Account Dashboard, then select  ID Monitoring from the navigation menu.

If you do not have a Plus/One/Ultimate plan, contact us and we'll be happy to upgrade your subscription.
2

Press the Setup button to activate your protection, if you have not done so already.

For more help getting started with ID Monitoring, see our support article.
3

Select the Monitored Information tab near the top of the page.

You can also press the Review or Update Monitored Information button on the Dashboard.

4

Below Email addresses, choose  Add email. Enter your Email address in the field provided, then press Add.

That's it! You will be notified on your Dashboard and via email or SMS/text alerts if we detect any breaches.

Removing your Email Address

If you've reached the maximum limit for your account, you can follow the exact same steps to remove an Email address you added previously. Just be aware it will no longer be monitored by our system.

1

Start by visiting your Account Dashboard, then select  ID Monitoring from the navigation menu.

If you do not have a Plus/One/Ultimate plan, contact us and we'll be happy to upgrade your subscription.
2

Press the Setup button to activate your protection, if you have not done so already.

For more help getting started with ID Monitoring, see our support article.
3

Select the Monitored Information tab near the top of the page.

You can also press the Review or Update Monitored Information button on the Dashboard.

4

Below Email addresses, choose Remove next to the Email address you would like to remove.

This action can not be undone. We must have at least one SSN number and Postal address on file in order to protect you. Everything else is entirely optional.

Common Questions

?
Do I need to download an app?
No, you don't need to install any software to utilize this service. You can access your Dashboard from any device with an internet connection. Once you enter your information, no further action is required.
?
Will I receive an alert if I've been breached?
Yes, you can find your alerts by visiting your Dashboard. Alerts will also be sent to your email address or phone, depending on your personal preference. See our support article for more info on how to set up SMS text alerts on your phone.

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