Overview
VirtualShield uses a sophisticated Very Early Warning System to monitor private and public databases for signs of early identity theft and ID Theft Risk. After adding you and your family's information, you can safely shop online and use social media, knowing your identity is fully secure against breaches.
In the event that your information appears compromised, we will put a flag in your Dashboard along with instructions on how to protect yourself. Our Identity Restoration Team is also here to assist you. If identity theft does happen, we handle the entire recovery process for you.
In this article
Adding your Medical ID
We can monitor the internet for a leak of your medical ID card. Another type of information that may at first seem insignificant, but in fact it's quite the contrary. Any form of ID should be kept safe against threats.
If stolen by a savvy thief, your ID can be used to impersonate you when it comes to medical expenses, and result in your name being slandered and left with bills and fees that aren't actually yours.
You can to add up to 10 medical IDs at the same time, if you would like to monitor your family's details in addition to your own.
Start by visiting your Account Dashboard, then select 
ID Monitoring from the navigation menu.
If you do not have a Plus/One/Ultimate plan, contact us and we'll be happy to upgrade your subscription.
Press the Setup button to activate your protection, if you have not done so already.
For more help getting started with ID Monitoring, see our support article.
Select the Monitored Information tab near the top of the page.
You can also press the Review or Update Monitored Information button on the Dashboard.
Below Medical IDs, choose 
Add medical ID. Enter your Medical ID number in the field provided, then press Add.
That's it! You will be notified on your Dashboard and via email or SMS/text alerts if we detect any breaches.
Removing your Medical ID
If you've reached the maximum limit for your account, you can follow the exact same steps to remove a Medical ID number you added previously. Just be aware it will no longer be monitored by our system.
Start by visiting your Account Dashboard, then select ID Monitoring from the navigation menu.
If you do not have a Plus/One/Ultimate plan, contact us and we'll be happy to upgrade your subscription.
Press the Setup button to activate your protection, if you have not done so already.
For more help getting started with ID Monitoring, see our support article.
Select the Monitored Information tab near the top of the page.
You can also press the Review or Update Monitored Information button on the Dashboard.
Below Medical IDs, choose Remove next to the Medical ID number you would like to remove.
This action can not be undone. We must have at least one SSN number and Postal address on file in order to protect you. Everything else is entirely optional.
Common Questions
Do I need to download an app?
No, you don't need to install any software to utilize this service. You can access your Dashboard from any device with an internet connection. Once you enter your information, no further action is required.
Will I receive an alert if I've been breached?
Yes, you can find your alerts by visiting your Dashboard. Alerts will also be sent to your email address or phone, depending on your personal preference. See our support article for more info on how to set up SMS text alerts on your phone.