Overview
VirtualShield uses a sophisticated 
Very Early Warning System to monitor 
private and public databases for signs of early identity theft and ID theft risk. After adding you and your family’s information, you can safely shop online and use social media knowing your identity is fully secure against breaches.
In the event that your information appears compromised, we will immediately alert you on your 
Account Dashboard and via SMS/text message along with instructions on how to protect yourself. If identity theft does happen, our Identity Restoration Team will handle the entire recovery process for you.
In this article
How does it work?
70% of the U.S. population carries a credit card, with 34% of Americans carrying 3 or more cards. This leads to a total in excess of one billion credit cards in the 
United States. Banks will freeze your accounts if they have been 
tampered with, but it might be 
too late to prevent financial fraud.
It’s apparent how essential credit cards are in our daily lives. Because of this, they are the most at risk. We swipe them at gas stations, restaurants, and grocery stores, we also use them online. Most of us use our cards at least once per day. This makes credit cards extremely high risk for theft.
This service works by tracking your credit reports at all major bureaus including 
Experian, 
Equifax and 
TransUnion, and alerting you to critical changes such as 
hard inquiries or new bank accounts opened in your name. We will 
quickly spot signs of credit fraud and alert you the moment it happens.
We can monitor up to 10 credit cards at the same time to protect your entire household against identity theft, in addition to your own.
Adding your Credit Card
Our support team will 
never ask for your credit card, you must provide these details manually. Follow these steps to securely add your IDs/licenses so that we can monitor them for you.
How to add your Credit/debit card:
Start by visiting your Account Dashboard. Select ID Monitoring from the navigation menu, or use the link below:
If you do not have a
Press the Setup button to activate your protection, if you have not done so already.
For more help verifying your identity and activating Identity Protection, see our support article.
Select the Monitored Information tab near the top of the page.
Alternatively, you can press the Review or Update button on the
Below Credit & Debit cards, choose Add card.
If there is no card on file you are still protected. However, we recommend adding at least one credit card for an additional layer of security.
Enter your 15/16-digit card number and type into the field(s) provided, then press Add.
That’s it! You will be notified on your
data breaches.
Removing your Credit Card
If you’ve reached the maximum limit for your account, you can follow the 
same exact steps to remove a credit/debit card you added previously. Just be aware it will no longer be monitored by our system.
How to remove your Credit/debit card:
Start by visiting your Account Dashboard. Select ID Monitoring from the navigation menu, or use the link below:
If you do not have a
Press the Setup button to activate your protection, if you have not done so already.
For more help verifying your identity and activating Identity Protection, see our support article.
Select the Monitored Information tab near the top of the page.
Alternatively, you can press the Review or Update button on the
Below Credit & Debit cards, choose Remove next to the card you would like to remove.
This action can not be undone. We must have at least one SSN number and USPS address on file in order to protect you. Everything else is optional.
Common Questions
Do I need to download an app?
No, there’sinstall any software to utilize this service.
Can I remove my family’s information?
Absolutely! We can monitor up to 20 bank accounts, 10 credit cards, 10 email addresses, 10 phone numbers, 3 SSN numbers, and more. You can monitor your relatives’ identity on your
Will I receive an alert if I’ve been breached?
Find your alerts by visiting your