Overview
This article explains in full detail exactly what , and how it works under the hood. It also teaches you how to protect your entire family against identity theft.
Learn how to , and how to for the very first time. It doesn’t matter which device you are using, this article applies to computers, cell phones, tablets, and more.
In this section
What is ID Monitoring?
We believe that identity protection is something that you shouldn’t have to worry about on a daily basis. And if something does happen, you should still not need to worry. That’s why VirtualShield is proud to announce our brand-new identity theft protection and credit monitoring service, called IdentiSafe.
At IdentiSafe, everything is handled for you, it couldn’t be easier. It’s a full, white-glove concierge recovery service. IdentiSafe has numerous security measures in place to protect the loss, misuse, and alteration of your personal information, both online and offline. Some services we offer include:
We constantly monitor your information.
We notify you immediately in case of a threat.
If identity theft does happen, we handle the entire recovery process for you.
If you opt-in to our $1M insurance policy*, most costs will be covered as well.
There’s nothing to download, just sign up and get protected.
How do I protect myself?
Coming soon!
Why choose VirtualShield?
We employ industry standard data protection policies and continually upgrade and improve our security systems to ensure the safety of your personal information at all times. All information is transmitted and stored using end-to-end Military Grade AES 256-bit encryption.
We have a 100% Zero Logs policy, and we do not collect or hold any non-public information until it is needed to provide our recovery services. In case of a breach, our Identity Theft recovery experts are here to assist you 7 days a week, from 7 AM PST to 5 PM PST.
You can choose to receive alerts by email, by phone, or both. We recommend setting up SMS Text Alerts on your cell phone, so you will be notified immediately if we find any breaches.
In this section
Choose a Protection Plan
Now it’s time to choose your plan and apply any optional add-ons. We recommend choosing one of the 
12 months or 24 months options to maximize your savings. Alternatively, you can choose to pay monthly instead if you prefer. The choice is entirely up to you.
See all of our plans and pricing here:
If you’re just looking to hide your location, the 
VirtualShield Basic plan is all you need. This plan also includes 
Real-Time Threat Monitoring and more. If you would like to take advantage of the additional services we offer, one of our Plus or Ultimate plans might interest you.
Protect your entire household and all of your devices with our 
secure, high-speed VPN service. Includes , 
Local Network Access, to choose from, on your favorite 
apps and 
websites, and more.
In addition to our secure, unlimited VPN service, this plan includes , , , , and more.
If you want to be fully protected, this plan unlocks full access to everything, without the need for any add-ons. Some features include , full for your entire family, up to , and more.
We're always offering seasonal promotions. If you have a , you can also apply it when you’re checking out to receive additional discounts.Select a Payment Method
After choosing your plan, you will be asked to enter your login details and select a payment method. We accept many different forms of currency and all major forms of payment, including credit cards, , , and .
We’ll just need to verify your information to keep spammers and hackers out. Be sure to enter the correct information on this page to complete the 
registration process.
Remember to enter your email address correctly or you might not receive the confirmation email, and our will be unable to contact you if something goes wrong.This helps us ensure our network remains secure for valued customers just like you. As a reminder, you won’t be billed for 7 days and you can choose to 
cancel at any time.
You can also choose to opt-out of the free trial period, and pay today instead. If you do, you will receive an additional 4 months added to your subscription completely free of cost.
Verify your Email Address
As soon as you hit Continue, the system will process your order. You will receive a confirmation email in your inbox to confirm that your account has been 
created successfully.
Lastly, you need to verify your email address by pressing the button in the confirmation email. This is an important step to ensure your account is fully registered within our system.
If you can’t find the confirmation email try looking in your junk/spam folder, or contact our for assistance.In this section
Activating Protection
First of all, congratulations on upgrading to one of our Plus/One/Ultimate plans. You will now be able to access to our exclusive network that will automatically block ads, trackers, and malware from ever reaching your device for a safer, and more enjoyable browsing experience.
In addition to Ad & Malware blocking and Personal data removal, you now have full access to our Identity theft protection and Credit monitoring services. The next step is to activate protection and start adding your personal details.
Start by visiting your Account Dashboard. Select ID Monitoring from the navigation menu, or you can use the link below:
This feature is only available with our VPN Plus or VS One plans. If you have a basic VPN subscription, some of the relevant options may not appear.
Press the Set up button on this screen to activate your protection.
After activating your protection, press the Manage IdentiSafe button. You will now be redirected to your IdentiSafe Dashboard.
This is where you can monitor and track your Credit Score, set up SMS Text Alerts, and more.
That’s it! All you need to do is add your information and we will begin monitoring it for suspicious activity. Once you enter your information, no further action is required.
If you have any questions or need any assistance, please don’t hesitate to contact us.
Adding your Information
The first thing we recommend is to add your Social Security Number and/or Postal Address. These are the first data points that we will monitor. IdentiSafe uses a sophisticated Very Early Warning System to monitor private and public databases for signs of early identity theft risk.
This system uses your SSN number, and the USPS address in your account to look for manipulations that indicate you are at risk. The system is running 24/7 with new information. All information is stored in a secure, encrypted database.
In the event that your information appears compromised, we will put a flag in your Dashboard along with instructions on how to protect yourself.
Common Questions
Do I need to add all of my info to be protected?
No, all that is required is your SSN number and/or your USPS address. These are the first data points that we will monitor, everything else is entirely optional. However the more information you provide, the better we can protect you.
Does IdentiSafe work outside of the United States?
Currently only the United States and Canada are supported, due to the U.S. Postal Service. There is no plan to expand into other countries at this time.