Overview
VirtualShield uses a sophisticated 
Very Early Warning System to monitor 
private and public databases for signs of early identity theft and ID theft risk. After adding you and your family’s information, you can safely shop online and use social media knowing your identity is fully secure against breaches.
In the event that your information appears compromised, we will immediately alert you on your 
Account Dashboard and via SMS/text message along with instructions on how to protect yourself. If identity theft does happen, our Identity Restoration Team will handle the entire recovery process for you.
In this article
How does it work?
We think the danger of having a bank account compromised goes without saying. If your 
account and routing numbers become compromised, it can lead to very difficult situations. If these sensitive details end up in the wrong hands your entire life savings could be at risk.
We monitor your bank accounts in real-time, to detect the 
fraudulent or unauthorized use of your account. We strongly recommend you enter your all of your account numbers to protect against suspicious activity. We can monitor checking, savings, business accounts, and more.
We can monitor up to 20 bank accounts at the same time to protect your entire household against identity theft, in addition to your own.
Adding your Bank Account
We will 
never ask for your account numbers, you must provide these details manually. Follow these steps to securely add your bank accounts so that we can monitor them for you.
How to add your Bank account:
Start by visiting your Account Dashboard. Select ID Monitoring from the navigation menu, or use the link below:
If you do not have a
Press the Setup button to activate your protection, if you have not done so already.
For more help verifying your identity and activating Identity Protection, see our support article.
Select the Monitored Information tab near the top of the page.
Alternatively, you can press the Review or Update button on the
Below Bank accounts, choose Add bank account.
If there is no account on file you are still protected. However, we recommend adding at least one bank account for an additional layer of security.
Enter a valid Account number into the field provided, then press Add.
That’s it! You will be notified on your
data breaches.
Removing your Bank Account
If you’ve reached the 
maximum limit for your account, you can follow the 
same exact steps to remove a Bank account you added previously. Just be aware it will no longer be monitored by our system.
How to remove your Bank account:
Start by visiting your Account Dashboard. Select ID Monitoring from the navigation menu, or use the link below:
If you do not have a
Press the Setup button to activate your protection, if you have not done so already.
For more help verifying your identity and activating Identity Protection, see our support article.
Select the Monitored Information tab near the top of the page.
Alternatively, you can press the Review or Update button on the
Below Bank accounts, choose Remove next to the Account number you would like to remove.
This action can not be undone. We must have at least one SSN number and USPS address on file in order to protect you. Everything else is optional.
Common Questions
Do I need to download an app?
No, there’sinstall any software to utilize this service.
Can I remove my family’s information?
Absolutely! We can monitor up to 20 bank accounts, 10 credit cards, 10 email addresses, 10 phone numbers, 3 SSN numbers, and more. You can monitor your relatives’ identity on your
Will I receive an alert if I’ve been breached?
You can find your alerts by visiting your