Overview
If you downloaded a trial version of the
app, you will need to unlock the full version by entering your License Key. You can find this key by visiting your .Or if you have exceeded the number of devices you can use for your account, you can
revoke your key and generate a new one. That will allow you to unlock the Antivirus on another device.
In this section
Windows
On Windows computers, the Antivirus will be activated automatically upon
installation. However if your previous key was
revoked or if you have
exceeded your number of devices, you can follow the steps below to generate a new one.
If you are prompted to Register or Upgrade when you open the app, you can unlock the full version using your.
Finding your License Key
How to find your License Key on your Windows computer:
Start by visiting your
, then select Antivirus from the navigation menu.If you do not have aplan or the Antivirus add-on, contact our and we’ll be happy to upgrade your subscription.
Your License Key will be displayed on this page, along with the number of devices included with your plan.
If you don’t see your License Key or if your previous key wasrevoked, click Generate Key to generate a new one.
Click Copy to copy this key to your clipboard. Otherwise you will need to type it manually.

You can alsoRevoke your key if it
stopped working, or if you are instructed to do so by our . This allows you to generate a new License Key.
Entering your License Key
How to enter your License Key on your Windows computer:
Open the VirtualShield Antivirus app on your
Windows computer.
For more help getting started with the Antivirus, see our
.Click the information icon on the sidebar. Below License Number, click the Change link.
Paste your License Key into the field(s) provided, then click Activate.
If you have notexceeded the number of devices for your plan, you can follow the to unlock the Antivirus on additional devices.
In this section
macOS
On Mac computers, it will install a trial version of the Antivirus from . You may need to generate a License Key in order to unlock the full version.
If you are prompted to Register or Upgrade when you open the app, you can unlock the full version using your.
Finding your License Key
How to find your License Key on your Mac computer:
Start by visiting your
, then select Antivirus from the navigation menu.If you do not have aplan or the Antivirus add-on, contact our and we’ll be happy to upgrade your subscription.
Your License Key will be displayed on this page, along with the number of devices included with your plan.
If you don’t see your License Key or if your previous key wasrevoked, click Generate Key to generate a new one.
Click Copy to copy this key to your clipboard. Otherwise you will need to type it manually.

You can alsoRevoke your key if it
stopped working, or if you are instructed to do so by our . This allows you to generate a new License Key.
Entering your License Key
How to enter your License Key on your Mac computer:
Open the VirtualShield Antivirus app on your
Mac computer.
For more help getting started with the Antivirus, see our
.Click the Register Now button near the bottom of the Home/Status screen.

If you can’t find this option, click theStatus icon on the sidebar to return to the Home/Status screen.
Paste your License Key into the field(s) provided, then click Activate.
If you have notexceeded the number of devices for your plan, you can follow the to unlock the Antivirus on additional devices.
In this section
Android
On Android phones/tablets, it will install a trial version of the Antivirus from the
. You may need to generate a License Key in order to unlock the full version.If you are prompted to Register or Upgrade when you open the app, you can unlock the full version using your.
Finding your License Key
How to find your License Key on your Android phone/tablet:
Start by visiting your
, then select Antivirus from the navigation menu.If you do not have aplan or the Antivirus add-on, contact our and we’ll be happy to upgrade your subscription.
Your License Key will be displayed on this page, along with the number of devices included with your plan.
If you don’t see your License Key or if your previous key wasrevoked, tap Generate Key to generate a new one.
Tap Copy to copy this key to your clipboard. Otherwise you will need to type it manually.

You can alsoRevoke your key if it
stopped working, or if you are instructed to do so by our . This allows you to generate a new License Key.
Entering your License Key
How to enter your License Key on your Android phone/tablet:
Open the VirtualShield Antivirus app on your Android phone/tablet.
For more help getting started with the Antivirus, see our
.Tap the Menu icon near the top-left, then select Activation Code.
Paste your License Key into the field(s) provided, then tap Activate.
If you have notexceeded the number of devices for your plan, you can follow the to unlock the Antivirus on additional devices.
Common Questions
Why can’t I find my license key?
If you downloaded the app from thetry to download it again from your , or generate a new License Key. If that doesn’t work, contact our for assistance.
Do I need VS Ultimate to be protected?
No, upgrading to aplan is entirely optional. Antivirus protection can also be purchased separately as an add-on to your current plan. Contact our for more information.