Overview
This article will instruct you on how to 
install and 
uninstall the VirtualShield Antivirus app on each of your various devices. Simply 
choose your device below to get started.
Our Android app can be downloaded directly from the Google Play Store, and the desktop apps can be downloaded from our website using the steps provided below.
Windows 
macOS AndroidIn this section
Install the Windows Antivirus
How to install VirtualShield Antivirus on your Windows computer:
Start by visiting your Account Dashboard. Select Antivirus from the navigation menu, or use the link below:
Click Download next to Windows Antivirus. The file will begin to download automatically.
Open the AntiVirusInstaller file you just downloaded. Unless otherwise specified, this file will be located in your Downloads folder.
To find this folder, click the
If you are prompted to allow VirtualShield to make changes to your device, choose Yes to continue.
The Antivirus Setup Wizard will now launch in a new window. Click Install to start the installation.
The wizard will now complete the installation. Do not attempt to close the wizard orpower off your device during this process.
That’s it! The app will open automatically. You can also open it using the shield icon on your Desktop or Start menu, to begin scanning your device for viruses.
For more help logging in and activating protection, see our support article.
Uninstall the Windows Antivirus
How to remove VirtualShield Antivirus from your Windows computer:
Click the Start button, type “apps” in the search box and press Enter.
Find the VirtualShield Antivirus app in this list, then choose Uninstall.
If you can’t find this option, open your Settings app and then uninstall
If you are prompted to confirm the uninstall, choose Yes to continue.
That’s it! The app has been uninstalled successfully. You can follow the same steps above to repair or reinstall the application on a different device.
If you have any questions or need any assistance
In this section
Install the macOS Antivirus
How to install VirtualShield Antivirus on your Mac computer:
Start by visiting your Account Dashboard. Select Antivirus from the navigation menu, or use the link below:
Click Download next to macOS Antivirus. The file will begin to download automatically.
Open the AntivirusSetup file you just downloaded. Unless otherwise specified, this file will be located in your Downloads folder.
To find this folder, open
The Antivirus Setup Wizard will now launch in a new window. Click Continue to start the installation.
If you are prompted for your credentials, enter your computer’s password then click Install Software.
The wizard will now complete the installation. Do not attempt to close the wizard or
That’s it! The app will open automatically. You can also open it using the shield icon in your Applications list or Launchpad, to begin scanning your device for viruses.
For more help logging in and activating protection, see our support article.
Uninstall the macOS Antivirus
How to remove VirtualShield Antivirus from your Mac computer:
Open Finder in the Dock, and select Applications from the sidebar.
Alternatively, you can pressOption +
Command +
Space on your keyboard.
Find the VirtualShield Antivirus app in this list, then Control-click the icon and select Move to Trash from the popup menu.
If you are prompted to confirm the uninstall, choose Move to Trash to continue.
If you are prompted for your credentials, enter your computer’s password.
That’s it! The app has been uninstalled successfully. You can follow the same steps above to repair or reinstall the application on a different device.
If you have any questions or need any assistance
In this section
Install the Android Antivirus
How to install VirtualShield Antivirus on your Android phone/tablet:
Start by visiting your Account Dashboard. Select Antivirus from the navigation menu, or use the link below:
Google Android 7.0 or later is required to
Tap Download next to Android Antivirus. You will be taken to the Google Play Store.
Tap the Install button to start the installation.
If you are prompted to unlock your device, enter your touch ID/passcode.
Once the installation is complete, this button will say Open. Tap it to launch the application.
That’s it! You can also open the app using the shield icon on your Home screen or 
App Drawer, to begin scanning your device for viruses.
For more help logging in and activating protection, see our support article.
Uninstall the Android Antivirus
How to remove VirtualShield Antivirus from your Android phone/tablet:
Open the Settings app on your Android phone/tablet.
If you can’t find this icon, ask Google to open your Settings.
Select Apps & notifications to expand the list of options.
It may be labeled Applications or
Find the VirtualShield Antivirus app in this list, then tap it to open the App info screen.
Alternatively, you canlong press the icon on your Home screen and choose Uninstall from the popup menu.
Tap the Uninstall button. If you are prompted to confirm the uninstall, choose OK to continue.
That’s it! The app has been uninstalled successfully. You can follow the same steps above to repair or reinstall the application on a different device.
If you have any questions or need any assistance
Common Questions
Can I use the Antivirus on iPhone/iPad?
While Apple doesn’t natively support Antivirus on iOS, we’ve got you covered. Our VPN protects against harmful malware at thenetwork-level. You can simply install the
Why does the app prompt me to upgrade?
It is likely you have anold/legacy version of our app installed. We recommend downloading the latest version from your
My device is too old to run the app, what can I do?
If your device is incompatible, we strongly recommend upgrading your Operating System to remain protected against the latest threats. See our support article for more information.