Overview
This article will instruct you on how to install and uninstall the app on all of your various devices. Simply choose your device below to get started.
Our Android app can be downloaded directly from the
, and our desktop apps can be downloaded from using the steps provided below.In this section
Install the Windows Antivirus
How to install VirtualShield Antivirus on your Windows computer:
Visit your
. Select Antivirus from the navigation menu to download Antivirus protection for your device:
Microsoft Windows 7 or later is required. See our
for more information.Click Download next to Windows Antivirus. The file will begin to download automatically.
This will also generate ayou can use to unlock the Antivirus on additional devices. Find this key by visiting your .
Open the
file you just downloaded. Unless otherwise specified, this file will be located in your Downloads folder.To find this folder, click theStart button, type “downloads” in the search box and press Enter.
If you are prompted to allow VirtualShield to make changes to your device, choose Yes to continue.
The Antivirus Setup Wizard will now launch in a new window. Click Install to start the installation.
The wizard will now complete the installation. Do not attempt to close the wizard or power off your device during this process.
That’s it! The app will open automatically. You can also open it using the shield icon on your Desktop or
Start menu, to begin scanning your device for viruses.
For more help getting started with the Antivirus, see our
.
Uninstall the Windows Antivirus
How to remove VirtualShield Antivirus from your Windows computer:
Click the Start button, type “apps” in the search box and press Enter.
Find the VirtualShield Antivirus app in this list, then choose Uninstall.
If you can’t find this option, open your Settings app and then uninstallVirtualShield Antivirus from the
Apps category.
If you are prompted to confirm the uninstall, choose Yes to continue.
That’s it! The app has been uninstalled successfully. You can follow the reinstall the application on a different device.
If you have any questions or need any assistance, please don’t hesitate to
.In this section
Install the macOS Antivirus
How to install VirtualShield Antivirus on your Mac computer:
Visit your
. Select Antivirus from the navigation menu to download Antivirus protection for your device:
macOS X 10.14 (Mojave) or later is required. See our
for more information.Click Download next to macOS Antivirus. The file will begin to download automatically.
This will also generate ayou can use to unlock the Antivirus on additional devices. Find this key by visiting your .
Open the
file you just downloaded. Unless otherwise specified, this file will be located in your Downloads folder.To find this folder, openFinder in the Dock, and select Downloads from the sidebar.
The Antivirus Setup Wizard will now launch in a new window. Click Continue to start the installation.
If you are prompted for your credentials, enter your computer’s password then click Install Software.
The wizard will now complete the installation. Do not attempt to close the wizard or power off your device during this process.
That’s it! The app will open automatically. You can also open it using the shield icon in your
Applications list or Launchpad, to begin scanning your device for viruses.
For more help getting started with the Antivirus, see our
.
Uninstall the macOS Antivirus
How to remove VirtualShield Antivirus from your Mac computer:
Open Finder in the Dock, and select
Applications from the sidebar.
Alternatively, you can pressOption +
Command +
Space on your keyboard.
Find the VirtualShield Antivirus app in this list, then the icon and select Move to Trash from the popup menu.
If you are prompted to confirm the uninstall, choose Move to Trash to continue.
If you are prompted for your credentials, enter your computer’s password.
That’s it! The app has been uninstalled successfully. You can follow the reinstall the application on a different device.
If you have any questions or need any assistance, please don’t hesitate to
.In this section
Install the Android Antivirus
How to install VirtualShield Antivirus on your Android phone/tablet:
Visit your
. Select Antivirus from the navigation menu to download Antivirus protection for your device:Google Android 7.0 or later is required. See our
for more information.Tap Download next to Android Antivirus. You will be taken to the
.This will also generate ayou can use to unlock the Antivirus on additional devices. Find this key by visiting your .
Tap the Install button to start the installation.
If you are prompted to unlock your device, enter your touch ID/passcode.
Once the installation is complete, this button will say Open. Tap it to launch the application.
That’s it! You can also open the app using the shield icon on your Home screen or
App Drawer, to begin scanning your device for viruses.
For more help getting started with the Antivirus, see our
.Uninstall the Android Antivirus
How to remove VirtualShield Antivirus from your Android phone/tablet:
Open the Settings app on your Android phone/tablet.

If you can’t find this icon, ask Google to open your Settings.
Select Apps & notifications from the list of available options.
It may be labeledApplications or
Installed Apps, depending on the make and model of your device.
Find the VirtualShield Antivirus app in this list, then tap it to open the App info screen.

Alternatively, you canlong press the icon on your Home screen and choose Uninstall from the popup menu.
Tap the Uninstall button. If you are prompted to confirm the uninstall, choose OK to continue.
That’s it! The app has been uninstalled successfully. You can follow the reinstall the application on a different device.
If you have any questions or need any assistance, please don’t hesitate to
.Common Questions
Can I use the Antivirus on iPhone/iPad?
While Apple doesn’t natively support Antivirus on iOS, we’ve got you covered. Our VPN protects against harmful malware at the network-level. You can simply install the
app for full protection on your iPhone/iPad.Why does the Antivirus ask me to upgrade?
Either you’veexceeded your number of devices, or you downloaded a free trial version of the app. If you downloaded the trial version, you can unlock the Antivirus using your .
My device is too old to run the app, what can I do?
If your device is incompatible, we strongly recommend upgrading your Operating System to remain protected against the latest threats. See our
for more information.