How many devices can I use?

Overview

As of October 1st, 2021, VirtualShield now offers support for unlimited devices. Each user on an account, whether it's an Individual or a Family plan, gets unlimited devices.

No more restrictions, device limitations, or caps on your bandwidth. VirtualShield has gone UNLIMITED.


How does it work?

All of our plans have been updated to be user-based instead of device based. Each user can have unlimited devices, and additional users can be added to each of our new plans.

Our Individual plans support 1 user and Family plans support up to 5 users.

Which plan do I choose?

If you would like to share your subscription with friends and family, one of our Family plans is recommended. That will allow them to connect to our secure network on all of their various devices as well.

Otherwise, the Individual plan is all you need in order to be protected. The plan you choose is entirely up to you depending on your individual needs.


Can I share my password with friends and family?

Technically you can, but it is not recommended. The entire purpose of a VPN is to keep your private data secure and out of the wrong hands. When you share your password, you might be giving your friends/family access to your other accounts without even knowing it.

That's why using a secure password is so important. Hackers use tools to steal/crack passwords that contain common words/letters/phrases.

How do I add users to my Family plan?

You can add additional users to your subscription at any time by visiting your Account Dashboard.

See our support article for more information.

Common Questions

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Can I upgrade my Individual plan to a Family plan?
Of course! Contact our support team any time and we'll be more than happy to upgrade your subscription.
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What happens if I downgrade my subscription at a later date?
If you downgrade from a Family plan to an Individual one, each of the additional users will also be removed when you downgrade.

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