Overview
As of October 1st, 2021, VirtualShield’s plans now offers support for . Each user on an account, whether it’s an Individual or a Family plan, gets unlimited devices. No more restrictions, device limitations, or caps on your bandwidth. VirtualShield has gone UNLIMITED.
In this article
How does it work?
All of our VPN plans have been updated to be user-based rather than device based. This means each user can have unlimited devices*, and additional users can be added to each of our new plans.
The same concept applies to our 
old/legacy plans. However, the Individual and Family plans have been discontinued. Our new plans are strongly recommended for the highest level of security, at the lowest overall price.
After enabling 2-factor authentication (coming soon!) you get unlimited devices. Otherwise you will be limited to 5 devices.
Why is it important?
While we understand that sharing accounts and passwords is very easy, it is not the most secure sharing solution. As you already know, sharing your password can lead to dangerous consequences.
If your credentials end up in the wrong hands, they can lock you out of your account or gain access to your personal information. You don’t want anyone to access your sensitive data without your permission.
To combat this problem, we now offer affordable plans where every user can have their own unique username (email address) and password, along with unlimited devices.
Which plan do I choose?
It doesn’t matter which plan you choose! Our new plans all work the 
exact same way. They are designed to be single-user accounts by default, and additional users can be added using an add-on.
This allows you to add as few or as many extra users as you’d prefer. You are no longer restricted to 5 users. Additionally, our new plans allow you to bundle multiple security services together, for a lower price.
Protect your entire household and all of your devices with our 
secure, high-speed VPN service. Includes , 
Local Network Access, to choose from, on your favorite apps and 
websites, and more.
In addition to our secure, unlimited VPN service, this plan includes , , , , and more.
If you want to be fully protected, this plan unlocks full access to everything, without the need for any add-ons. Some features include , full for your entire family, up to , and more.
We’re always offering seasonal promotions. If you have a , you can also apply it when you’re checking out to receive additional discounts.Additional Information
How do I add users to my plan?
You can add additional users to your subscription at any time by logging in to your . Simply enter your family member’s e-mail address, then press Invite.
If you don’t see this option, you may have exceeded the number of users for your plan. See our for more info on how to add additional users to your plan.Can I share my password with friends and family?
Technically speaking you can, but it is not recommended. The entire purpose of a VPN is to keep your personal and private data secure and out of the wrong hands. Sharing your password can be unsafe and completely defeats this purpose.
When you share your password with someone else, you might be giving your friends and family access to your other accounts without even knowing it.
That’s why using a secure password is so important. Hackers use malicious tools tosteal/crack passwords that contain common letters, numbers, or phrases.
Common Questions
Can I upgrade my Individual plan to a Family plan?
Of course! You can upgrade or downgrade your subscription at any time by visiting your . See our support article for more information.
What happens if I downgrade my subscription at a later date?
If you downgrade from a Family plan to an Individual one, each of the additional users will also be removed from your subscription when you downgrade.
Can I use the Antivirus on unlimited devices?
The VirtualShield VPN app supports unlimited devices, while the VirtualShield Antivirus app can be installed on up to 3 devices at the same time.