How to disable Safe Mode

Overview

Safe Mode (also known as S Mode) locks down your Operating System to prevent you from running any unsafe apps without your knowledge. It works a little bit differently depending on the device you're using.

On Windows computers, you can only install apps from the Windows Store, and you can only browse the web using Microsoft Edge. On Android phones and tablets, your device only starts with applications that were already installed when you first purchased it.

It may be of use to consumers who aren't very tech-savvy, and prone to downloading malware and viruses regularly. Safe Mode limits the functionality of your device, and only offers apps that are created by Microsoft and Google, which means they're always safe to run.


 Windows  Android

 Windows

If you see this warning message when you attempt to install VirtualShield, you may need to disable Safe Mode first. You can switch out of Safe Mode at any time, if you wish to install applications outside of the Windows Store.

Do so at your own risk. Disabling Safe Mode may make your device unsafe to threats. Only download files and install applications if you can trust the source.

Disable Safe Mode

How to disable Safe Mode on your Windows computer:
1

Click the Windows Start button, and open Settings.

This article only applies to Windows 10 or later. On older versions of Windows, you do not need to disable Safe Mode.
2

Navigate to Update & Security > Activation from the left column.

3

Find the section labeled Switch to Windows Home, or Switch to Windows Pro, then select Go to the Store.

4

On the Switch out of S Mode screen that appears, click the Get button.

5

That's it! You will now be able to install our Windows application, along with other apps outside of the Windows Store.

If you have any questions or need any assistance, please don't hesitate to contact us.

Common Questions

?
Is this required to install VirtualShield?
Answer: No, in most cases disabling Safe Mode is not required. It is only recommended if you receive any warnings, or if you are instructed to do so by our support team.
?
Why can't I see this option on my device?
Answer: If you can't find this option, it's possible Safe Mode is already disabled. You may also need to log in to an Administrator account first, before you will be able to disable Safe Mode.

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