This article will help you set up your IdentiSafe protection for the very first time. It doesn't matter which device you are using, this article applies to computers, cell phones, tablets, and more.
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What is IdentiSafe?
We believe that identity protection is something that you shouldn't have to worry about on a daily basis. And if something does happen, you should still not need to worry. That's why VirtualShield is proud to announce our brand-new identity theft protection and credit monitoring service, called IdentiSafe.
At IdentiSafe, everything is handled for you, it couldn't be easier. It's a full, white-glove concierge recovery service. IdentiSafe has numerous security measures in place to protect the loss, misuse, and alteration of your personal information, both online and offline. Some services we offer include:
We constantly monitor your information.
We notify you immediately in case of a threat.
If identity theft does happen, we handle the entire recovery process for you.
If you opt-in to our $1M insurance policy*, most costs will be covered as well.
There's nothing to download, just sign up and get protected.
Why choose VirtualShield?
We employ industry standard data protection policies and continually upgrade and improve our security systems to ensure the safety of your personal information at all times. All information is transmitted and stored using end-to-end Military Grade AES 256-bit encryption.
We have a 100% Zero Logs policy, and we do not collect or hold any non-public information until it is needed to provide our recovery services. In case of a breach, our Identity Theft recovery experts are here to assist you 7 days a week, from 7 AM PST to 5 PM PST.
You can choose to receive alerts by email, by phone, or both. We recommend setting up SMS Text Alerts on your cell phone, so you will be notified immediately if we find any breaches.
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First of all, congratulations on upgrading to one of our VPN Plus or VS ONE plans. You will now be able to access to our exclusive network that will automatically block ads, trackers, and malware from ever reaching your device for a safer, and more enjoyable browsing experience.
In addition to Ad & Malware blocking, you now have full access to our Identity Protection and Credit Monitoring services. The next step is to activate protection and start adding your personal information:
Start by logging in to your online Account Dashboard.
This feature is only available with our VPN Plus or VS ONE plans. If you have a basic VPN subscription, some of the relevant options may not appear.
Choose Identity Security from the main menu on the left side of this page.
Press the Set up button to activate your protection for the very first time.
After activating your protection, press the Manage IdentiSafe button.
You will now be redirected to your IdentiSafe Dashboard.
This is where you can monitor and track your Credit Score, set up SMS Text Alerts, and more.
That's it! All you need to do is add your information and we will begin monitoring it for suspicious activity. Once you enter your information, no further action is required.
If you have any questions or need any assistance, please don't hesitate to contact us.
Adding your Information
The first thing we recommend is to add your Social Security Number and/or Postal Address. These are the first data points that we will monitor. IdentiSafe uses a sophisticated Very Early Warning System to monitor private and public databases for signs of early identity theft risk.
This system uses your SSN number, and the USPS address in your account to look for manipulations that indicate you are at risk. The system is running 24/7 with new information. All information is stored in a secure, encrypted database.
In the event that your information appears compromised, we will put a flag in your Dashboard along with instructions on how to protect yourself.
Do I need to add all of my info to be protected?
No, all that is required is your SSN number and/or your USPS address. These are the first data points that we will monitor, everything else is entirely optional. However the more information you provide, the better we can protect you.
Does IdentiSafe work outside of the United States?
Currently only the United States and Canada are supported, due to the U.S. Postal Service. There is no plan to expand into other countries at this time.