Overview
This article will help you determine if you have the latest version of the check for updates, and how to
update when new versions become available for download.
Windows
In most cases, VirtualShield will update automatically as soon as a new version becomes availble. Alternatively, you can check for updates manually by opening your App Settings.
If Beta Updates are enabled on your computer, you will also receive
early-access to unofficial versions before our other customers receive the official update.
If you have aslow connection, a
weak signal or if your device is low on battery, you can always the latest version of the app from .
Check for App Updates
How to check for app updates on your Windows computer:
Open VirtualShield VPN and log in to your account, if you are not logged in already.
For more help logging in and connecting, see our
.Select App Settings from the sidebar to customize your
App Settings.

Alternatively, you canright-click the
shield icon next to your clock, then select
App Settings from the menu.
Your current version will be displayed on this screen. Click
Check for Updates to determine if you have the latest version.
If a new app version is available, it will begin to download. Once the update is complete, the app will automaticallyexit and re-launch.
macOS
In most cases, VirtualShield will update automatically as soon as a new version becomes availble. Alternatively, you can check for updates manually by opening your App Settings.
If Beta Updates are enabled on your computer, you will also receive
early-access to unofficial versions before our other customers receive the official update (coming soon!).
If you have aslow connection, a
weak signal or if your device is low on battery, you can always the latest version of the app from .
Check for App Updates
How to check for app updates on your Mac computer:
Open VirtualShield VPN and log in to your account, if you are not logged in already.
For more help logging in and connecting, see our
.Click the Settings link near the bottom-left to open the Account Settings panel.
Select the App Settings tab to customize your
App Settings.
Your current version will be displayed on this screen. Click
Check for Updates to determine if you have the latest version.
If a new app version is available, it will begin to download. Once the update is complete, the app will automaticallyexit and re-launch.
iOS
In most cases, VirtualShield will update automatically as soon as a new version becomes availble. Alternatively, you can check for updates manually by opening your Account Settings.
On iPhone/iPad devices, updates are typically managed by Apple. VirtualShield can also be updated directly from the same exact way you update your other apps.
If you have aslow connection, a
weak signal or if your device is low on battery, you can always the latest version of the app from .
Check for App Updates
How to check for app updates on your Apple iPhone/iPad:
Open VirtualShield VPN and log in to your account, if you are not logged in already.
For more help logging in and connecting, see our
.Tap the Profile icon near the bottom of the app to open the My Subscription panel.
Select the Account Settings tab to customize your Account Settings.
Your current version will be displayed on this screen. Tap
Check for Updates to determine if you have the latest version.
If a new app version is available, it will begin to download. Once the update is complete, the app will automaticallyexit and re-launch.
Android
In most cases, VirtualShield will update automatically as soon as a new version becomes availble. Alternatively, you can check for updates manually by opening your Account Settings.
On Android devices, updates are typically managed by Google. VirtualShield can also be updated directly from the same exact way you update your other apps.
If you have aslow connection, a
weak signal or if your device is low on battery, you can always the latest version of the app from .
Check for App Updates
How to check for app updates on your Android phone/tablet:
Open VirtualShield VPN and log in to your account, if you are not logged in already.
For more help logging in and connecting, see our
.Tap the Profile icon near the bottom of the app to open the My Subscription panel.
Select the Account Settings tab to customize your Account Settings.
Your current version will be displayed on this screen. Tap
Check for Updates to determine if you have the latest version.
If a new app version is available, it will begin to download. Once the update is complete, the app will automaticallyexit and re-launch.
Common Questions
Why can’t I find this option on my device?
It is likely you have anof our app installed. We recommend downloading the latest version from to take advantage of thenew VPN technology, and all of the new security services we offer.
Do I need to update the app to be protected?
No, manuallychecking for updates is entirely optional. It is
not required in order to be protected. However, we recommend periodically checking for new versions to ensure your device remains secure against the latest threats.
Will the app install updates automatically?
Yes, it will! Manuallychecking for updates is entirely optional. On most devices, updates will be installed automatically as long as you have an internet connection.