Overview
You can customize the app to open automatically each time you power on or restart your device. This helps ensure that your data remains private, and you don't have to open it every time you want to connect.
This option is enabled by default on desktop and laptop computers. On mobile devices, you may need to toggle it on manually. Alternatively you can disable this option if you would prefer to open the app yourself.
Windows
When you close or hide VirtualShield VPN, it will continue protecting you in the background, allowing you to surf the web and use your computer or tablet just as you would normally.
You can also customize the app to open automatically each time you power on or restart your device. If you are logged in, you will be taken directly to the Home/Overview screen.
If used in combination with the Connect Automatically option, you will remain connected to the VPN at all times.
Open on Startup
How to open the VPN automatically on your Windows computer:
Open VirtualShield VPN and log in to your account, if you are not logged in already.
For more help logging in and connecting, see our support article.
Select App Settings from the sidebar to customize your App Settings.
Alternatively you can right-click theshield icon next to your clock, then select App Settings from the menu.
Toggle the Autostart option on or off, then click the back arrow to return to the Home screen.
macOS
When you close or hide VirtualShield VPN, it will continue protecting you in the background, allowing you to surf the web and use your computer or tablet just as you would normally.
You can also customize the app to open automatically each time you power on or restart your device. If you are logged in, you will be taken directly to the Home/Overview screen.
If used in combination with the Connect Automatically option, you will remain connected to the VPN at all times.
Open on Startup
How to open the VPN automatically on your Mac computer:
Open VirtualShield VPN and log in to your account, if you are not logged in already.
For more help logging in and connecting, see our support article.
Click the Settings link near the bottom-left to open the Account Settings panel.
Select the App Settings tab to customize your App Settings.
Toggle the Open at Login option on or off, then click the close button to return to the Home screen.
Alternatively you can choose the Reopen windows option before shutting down your Mac. The app will open on it's own when you power it on again.
iOS
iOS works a little differently. Unfortunately it is not possible to add Startup apps on iPhone/iPad devices at this time. This was a design choice made by Apple. However, there is a workaround.
If you want the app to open automatically each time you power on or restart your device, you can simply leave it running when you turn it off. The app will open on it's own when you power it on again.
If used in combination with the Connect Automatically option, you will remain connected to the VPN at all times.
Open on Startup
How to open the VPN automatically on your iPhone/iPad:
Open VirtualShield VPN and log in to your account, if you are not logged in already.
For more help logging in and connecting, see our support article.
When you power off your device, be sure to leave the app running in the background.
The app will open on it's own as soon as you power it on again.
To help preservebattery life and keep your device running optimally, we recommend closing any background apps that are not in use.
Android
When you close or hide VirtualShield VPN, it will continue protecting you in the background, allowing you to surf the web and use your phone or tablet just as you would normally.
You can also customize the app to open automatically each time you power on or restart your device. If you are logged in, you will be taken directly to the Home/Overview screen.
If used in combination with the Connect Automatically option, you will remain connected to the VPN at all times.
Open on Startup
How to open the VPN automatically on your Android phone/tablet:
Open your Settings app. It looks like a gear or a
wrench shaped icon.
If you can't find this icon, askGoogle to open your Settings.
Select Apps & notifications from the list of available options.
It may be labeled Applications or Installed Apps, depending on the make and model of your device.
Find the VirtualShield VPN app, then choose Permissions.
Turn on the Auto-start option to add the app to your list of Startup apps.
If you can't find this option, it might be labeled Autorun or Open on Startup.
Common Questions
I don't see the icon in my Windows Taskbar, what can I do?
Try clicking theup arrow next to your clock to Show hidden icons. You can also drag the
shield icon and move it next to your clock for quick & easy access. See our support article for more information.
I don't see the icon in my Mac Toolbar, what can I do?
Look for the app inside ofFinder > Applications. If you still can't find it, try installing the latest version of the application from our website.
Why can't I find this option on my device?
It is possible you still have an older/legacy version of our app installed. We recommend downloading the latest version from our website to take advantage of the new VPN technology, and all of the new security features we offer.