If you've forgotten your password, you can follow the steps below to reset it.
- Go to this URL: https://my.virtualshield.com/forgot-password
- Enter your email address, and press "Continue". You will see a confirmation saying that a link was sent to your email address.
- Check your email for the reset password instructions.
The email will come from email@example.com
- Click the link in the email to reset your password. You will be taken to a page to enter a new password.