Resetting Your Password

If you've forgotten your password, you can follow the steps below to reset it.

  1. Go to this URL: https://my.virtualshield.com/forgot-password
  2. Enter your email address, and press "Continue". You will see a confirmation saying that a link was sent to your email address. 
  3. Check your email for the reset password instructions. 

The email will come from support@virtualshield.com


  1. Click the link in the email to reset your password. You will be taken to a page to enter a new password. 




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