Changing Your Password

It's important to change your password if you feel it's been compromised.

If you don't know your current password, you will need to Reset Your Password instead. The following instructions assume that you know your current password and are able to login to your account. 


  1. Go to my.virtualshield.com and login using your current username and password. 
  2. Click "Settings" on the left menu. 
  3. Click the "Change Password" button on the right side of your screen, inside the Security section. 
  4. A popup will appear, prompting you to enter your old password as well as a new one.
Remember to use a combination of numbers, letters, and symbols to ensure a strong password!

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