Overview
In case the VPN unexpectedly disconnects, Kill-Switch stops your device from accessing the internet. As soon as you are re-connected to the VPN server location, your internet traffic will be restored automatically.
This adds an additional layer of security to the VPN, by preventing any unwanted (private) information from leaking across your regular (public) network without your knowledge or permission.
Windows
This setting is only recommended for advanced VPN users. In most cases, you do not need to adjust this option. However if you have a poor or unstable internet connection, Kill-Switch can help by blocking any unencrypted traffic before it reaches the other end.
This feature is entirely optional, and it can be enabled or disabled at any time.
Internet Kill-Switch
How to use the Kill-Switch on your Windows computer:
Open 
VirtualShield VPN and log in to your account, if you are not logged in already.
For more help logging in and connecting, see our support article.
Select the 
VPN tab, or navigate to Secure VPN from the Overview screen.
Click the 
Settings button near the top-right to open the VPN Settings panel.
Alternatively you can right-click the
Toggle the Kill Switch option on or off, then click the 
back arrow to return to the VPN screen.
macOS
Mac works a little bit differently. The internet Kill-Switch will be activated automatically any time the VPN disconnects unexpectedly. If you're using a Mac computer, no further action is required.
You will also receive a notification on your device any time this happens. If you see this message, you can simply click the Power button to re-establish your network and the VPN connection.
Internet Kill-Switch
How to use the Kill-Switch on your on your Mac computer:
Open VirtualShield VPN and log in to your account, if you are not logged in already.
For more help logging in and connecting, see our support article.
In the Secure VPN section, click the 
slider icon to open the VPN Settings panel.
If you can't find this icon, click theclose button near the top-right to return to the Home screen.
The Kill-Switch option will be activated automatically, you can simply click the close button to return to the Home screen.
This option will appear green when it is active.
iOS
iOS works a little bit differently. The internet Kill-Switch will be activated automatically any time the VPN disconnects unexpectedly. If you're using an iPhone/iPad, no further action is required.
You will also receive a notification on your device any time this happens. If you see this message, you can simply tap the Power button to re-establish your network and the VPN connection.
Internet Kill-Switch
How to use the Kill-Switch on your Apple iPhone/iPad:
Open VirtualShield VPN and log in to your account, if you are not logged in already.
For more help logging in and connecting, see our support article.
Tap the slider icon near the top-right to open the VPN Settings panel.
If you can't find this icon, tap theOverview icon near the bottom to return to the Home screen.
The Kill-Switch option will be activated automatically, you can simply tap the back arrow to return to the Home screen.
This option will appear green when it is active.
Android
This setting is only recommended for advanced VPN users. In most cases, you do not need to adjust this option. However if you have a poor or unstable internet connection, Kill-Switch can help by blocking any unencrypted traffic before it reaches the other end.
This feature is entirely optional, and it can be enabled or disabled at any time.
Internet Kill-Switch
How to use the Kill-Switch on your Android phone/tablet:
Open VirtualShield VPN and log in to your account, if you are not logged in already.
For more help logging in and connecting, see our support article.
Tap the slider icon near the top-right to open the VPN Settings panel.
If you can't find this icon, tap theOverview icon near the bottom to return to the Home screen.
Select Connection Protection to expand the list of options.
Tap the gear icon next to VirtualShield in the list of VPN connections.
Toggle the Block connections without VPN option on or off, then tap the back arrow to return to the Home screen.
Common Questions
Why can't I find the Kill-Switch option on my device?
It is possible you have an older/legacy version of our app installed on your device. We recommend installing the latest version of the app in order to be fully protected against the latest threats.
Why would the VPN unexpectedly disconnect in the first place?
This can happen for a number of reasons, including a poor/unstable connection, when your network changes, or when your device enters Sleep/Hibernation mode.