VirtualShield has detected Malware


As you already know, the internet is plagued with malware, backdoors, and other websites that may appear harmless at first, but can end up damaging your device and leaking your personal information to third-parties without your knowledge or permission.

However, we have developed a unique service to keep all of your devices safe and secure when you browse the web. VirtualShield now offers an exclusive VPN Plus plan that allows you to automatically block ads, trackers, and malware from ever reaching your device for a safer, and more enjoyable browsing experience.

In this article

Unsafe website detected

Once you have activated VPN Plus on your device, you may see a warning message similar to the one below when you attempt to visit a dangerous or unsafe website.

Our system is simply warning you that this website has been reported to contain malware, and it is unsafe to proceed. VirtualShield will automatically block these malicious websites to protect your online safety.

See our support article for more info on how to activate VPN Plus.

What should I do next?

If you see this warning message inside of your browser, you have a few different options available. The choice is entirely up to you. However, the first option is highly recommended.


We recommend leaving the website immediately to safeguard your online security and identity. The site is likely to contain malware, so it is better to be safe rather than sorry.

This is the safest option. Your network will remain secure and your device will remain protected that way.

You can press the Send feedback button to report the website if you think it has been falsely detected by our system, and our security team will launch an investigation.

If you have any questions, you can contact our support team for further assistance.

If you insist on visiting the unsafe website, you can disable VPN Plus or disconnect from the VPN first. However, do so at your own risk. This can make your device vulnerable to threats.

You've been warned, so we can not be held responsible if something goes wrong.

Common Questions

Why can't I select VPN Plus on my device?
This feature is only included with our VPN Plus and VirtualShield One plans. You can upgrade your subscription at any time by visiting your Account Dashboard.
Why am I still seeing warnings with VPN Plus disabled?
There are a few different reasons. First we recommend disconnecting and then re-connecting to our VPN network. If that doesn't work, try clearing the cache and history inside of your web browser.

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