How does IPv6 Protection work?

Overview

VirtualShield offers IPv6 Leak Protection by disabling all IPv6 traffic while connected to our VPN, thus providing you with a guarantee that no Internet traffic leaks out over your regular connection while the VPN is active.

All of your regular (IPv4) traffic will be encrypted and routed through our secure network, before it reaches the other end. Alternatively, you can permanently disable IPv6 traffic manually from your System Settings.


 Windows  macOS  iOS  Android

 Windows

If you are using an IPv6 address to connect to the internet, it will be disabled automatically while you're connected. If the VPN disconnects for any reason, your IPv6 traffic will be immediately restored.

As long as IPv6 Protection appears Active when you open the app, it means you're fully protected. You can surf the web and use all of your apps just as you would normally.

Alternatively, you can permanently disable IPv6 traffic from your System Settings. Just be aware this will impact your regular connection, and some components might not function.

IPv6 Protection

How to permanently disable IPv6 traffic on your Windows computer:
1

Open the  Settings app on your computer.

To open Settings, click the  Start button, type settings in the search box and press Enter.
2

Navigate to Network & Internet >  Change adapter options.

If you don't see this option, click the  Start button, type network connections in the search box and press Enter.
3

Right-click your connection (usually Ethernet or Wi-Fi), and select Properties.

4

Un-check the Internet Protocol Version 6 (TCP/IPv6) option, then click OK.

You can follow the same steps to enable your IPv6 traffic again. See this Microsoft article for more information.

Common Questions

?
Do I need to disable this option if I'm not using IPv6?
No, your regular (IPv4) address will still be fully protected. However, we recommend enabling this option in case your network changes, or your Internet Provider offers IPv6 in the future.
?
How can I determine if I'm using IPv6 or not?
If you are unsure, you can use this Google link to determine whether you're using IPv6 or not. Just be sure to disconnect the VPN first, to ensure the results are accurate.

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