Overview
VirtualShield offers IPv6 Leak Protection by disabling all 
IPv6 traffic while connected to our VPN, thus providing you with a guarantee that no internet traffic leaks out over your regular connection.
All of your regular (IPv4) traffic will be 
encrypted and routed through our 
secure network, before it reaches the other end. Alternatively, you can permanently disable IPv6 traffic from your System Settings.
Windows
If you are using an to connect to the internet, it will be disabled automatically while you’re connected. If the VPN disconnects for any reason, your IPv6 traffic will be immediately restored.
As long as IPv6 Protection appears Active when you open the app, it means you’re protected. You can surf the web with full privacy, and use all of your apps just as you would normally.
Alternatively, you can permanently disable IPv6 traffic from your System Settings. Be aware this will impact your regular connection, and some components might not function.
IPv6 Protection
How to permanently disable IPv6 traffic on your Windows computer:
Open the Settings app on your Windows computer.
To open Settings, click the
Navigate to Network & Internet Advanced network settings 
Change adapter options.
If you can’t find this option, click the
Right-click your connection (typically Ethernet or Wi-Fi), and select 
Properties.
If you are prompted for your credentials, enter your
Toggle off the Internet Protocol Version 6 (TCP/IPv6) option, then click OK.
You can follow the to re-enable yourMicrosoft article for more information.
macOS
If you are using an to connect to the internet, it will be disabled automatically while you’re connected. If the VPN disconnects for any reason, your IPv6 traffic will be immediately restored.
As long as IPv6 Protection appears Active when you open the app, it means you’re protected. You can surf the web with full privacy, and use all of your apps just as you would normally.
Alternatively, you can permanently disable IPv6 traffic from your System Settings. Be aware this will impact your regular connection, and some components might not function.
IPv6 Protection
How to permanently disable IPv6 traffic on your Mac computer:
From the Apple menu near the corner of your screen, select System Settings.
If you don’t see the System Settings option, select System Preferences.
Navigate to Network from the sidebar.
Select your connection (typically Ethernet or Wi-Fi), then click Advanced.
Select the TCP/IP tab. Next to Configure IPv6, choose Off or Link-local only.
You can follow the to re-enable your
iOS
If you are using an to connect to the internet, it will be disabled automatically while you’re connected. If the VPN disconnects for any reason, your IPv6 traffic will be immediately restored.
As long as IPv6 Protection appears Active when you open the app, it means you’re protected. You can surf the web with full privacy, and use all of your apps just as you would normally.
Alternatively, you can permanently disable IPv6 traffic from your System Settings. Be aware this will impact your regular connection, and some components might not function.
IPv6 Protection
How to permanently disable IPv6 traffic on your Apple iPhone/iPad:
Open the Settings app on your Apple iPhone/iPad.
If you can’t find this icon,
Navigate to Cellular Cellular Data Options Network Selection.
Tap Automatic, then select 3G/LTE from the list of available options.
You can follow the to re-enable your
Android
If you are using an to connect to the internet, it will be disabled automatically while you’re connected. If the VPN disconnects for any reason, your IPv6 traffic will be immediately restored.
As long as IPv6 Protection appears Active when you open the app, it means you’re protected. You can surf the web with full privacy, and use all of your apps just as you would normally.
Alternatively, you can permanently disable IPv6 traffic from your System Settings. Be aware this will impact your regular connection, and some components might not function.
IPv6 Protection
How to permanently disable IPv6 traffic on your Android phone/tablet:
Open the Settings app on your Android phone/tablet.
If you can’t find this icon, ask Google to open your Settings.
Select Network & Internet from the list of available options.
It may be labeled Network or Connections, depending on the make and model of your device.
Navigate to Mobile network 
Access Point Names.
Tap on the Access Point Name (APN) you are using, then tap APN protocol.
Choose IPv4 from the list of available options.
You can follow the to re-enable your
Common Questions
What is an IPv6 address?
IPv6 is the most recent version of the Internet Protocol (IP), the communications protocol that provides an identification and location system for networks and routes traffic across the internet. See this for more information.How can I determine if I’m using IPv6 or not?
If you are unsure, you can use this to determine whether you’re using IPv6 or not. Just be sure to disconnect the VPN first, to ensure the results are accurate.Do I need to disable this option if I’m not using IPv6?
No, your regular IP address will still be protected. Leak Protection will only be applied to IPv6 networks, it will not impact your IPv4 connection.