Overview
When you close or hide VirtualShield Antivirus, it will continue protecting you in the background, allowing you to surf the web and use your computer or tablet just as you would normally.
This allows you to keep your system protected at all times. Otherwise, closing the app will exit the software, instead of hiding it. We recommend leaving this option disabled in order to be fully protected.
Windows
If you can't find the app on your computer, it might be running in the background. To open it again, look for the shield icon in the Notification area next to your clock.
If you don't see it, click theup arrow next to your clock to Show hidden icons. You can open the app from here, or from the shortcut on your Desktop/Start menu.
Hide to Tray
How to hide the Antivirus in the Tray on your Windows computer:
Open VirtualShield Antivirus and unlock the full version, if you have not done so already.
For more help getting started with VS Antivirus, see our support article.
Click the gear icon on the sidebar to customize your App Settings.
Toggle the Exit on close option on or off, then click Apply to save your changes.
macOS
If you can't find the app on your computer, it might be running in the background. To open it again, look for the shield icon in the Dock near the bottom of your screen.
If you don't see it, you can open the app from yourLauncher or from
Finder > Applications. It will be listed alongside your other apps.
Hide to Dock
How to hide the Antivirus in the Dock on your Mac computer:
Open VirtualShield Antivirus and unlock the full version, if you have not done so already.
For more help getting started with VS Antivirus, see our support article.
Click the gear icon on the sidebar to customize your App Settings.
Toggle the Exit on close option on or off, then click Apply to save your changes.
Common Questions
Why does the app look different on my device?
Looking for theVirtualShield VPN app? See our support article for more info on how to hide the VPN in the background on your device.
Will the app protect me in the background on my phone?
Yes, it will! As long as Active Protection is enabled, your phone or tablet will remain protected against viruses, trojans, rootkits, ransomware and more in real-time.
I can't find the shield icon in my Taskbar, what should I do?
Try right-clicking the Taskbar, then navigate to Taskbar Settings > Notification area > Select which icons appear on the Taskbar. Find theVirtualShield Antivirus app, then move the toggle switch to the On position.