Refunds for Apple In-App Purchases

Apple's App Store gives us very little control over refunds for in-app purchases from the Apple App Store. All refund requests must go through them. 

Customers request refunds in several ways, such as:

  • Contacting Apple Customer Support and asking for a refund

  • Logging in and using Apple's self-service tool, reportaproblem.apple.com, to request a refund

  • Asking their payment method issuer for a refund


You can learn more here: https://support.apple.com/en-us/HT204084

For canceling in-app purchases, please read more here: https://support.apple.com/en-us/HT202039


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