Overview
Some 
firewalls can be very sensitive, and block access to outgoing connections on a specific port or protocol. It means your security system is working as intended. Your network will remain safe that way.
Changing your Default Port can help 
increase reliability, or unblock the connection if a certain port/protocol combination is being blocked by your 
Internet Provider or security system.
Windows
By default, this port is selected automatically by cycling through each of the options one at a time, and keeping the last successful port saved in memory.
However, you can change your Default Port manually to increase reliability if you are unable to establish or maintain the VPN connection for long periods of time.
It is not necessary to change the Default Port manually unless you’rehaving trouble connecting, or you are instructed to do so by our .
Default Port
How to change the Default Port on your Windows computer:
Open 
VirtualShield VPN and log in to your account, if you are not logged in already.
For more help logging in and connecting, see our .Select VPN from the sidebar, or navigate to Secure VPN from the Home/Overview screen.
Click the Settings button near the top-right to open the 
VPN Settings panel.
Alternatively, you canright-click the
shield icon next to your clock, then select VPN Settings from the menu.
Select Default Port to expand the list of options.
This feature comes included with all of our Basic/Plus/Ultimate plans.
Choose your desired option, then click the back arrow to return to the VPN screen.
- Last successful port (Recommended) The port will be chosen automatically based on the last successful connection.
- 51820
The
core advantage of this port is its 
lightning fast performance and security. - 1194
If you are behind a firewall, this port can help communicate with outside peers.
- 2049, etc. These ports are only recommended if you are instructed by our .
You may need to re-connect to the VPN after saving this setting before the changes will be applied.
macOS
By default, the port is selected automatically by cycling through each of the options one at a time, and keeping the last successful port saved in memory.
However, you can change this port manually to increase reliability if you are having trouble establishing the VPN connection. It can also help improve your connection speed(s).
It is not necessary to change the port manually unless you’re having trouble connecting, or you are instructed to do so by our support team.
Default Port
How to change the Default Port on your Mac computer:
Open VirtualShield VPN and log in to your account, if you are not logged in already.
For more help logging in and connecting, see our .In the Secure VPN section, click the 
slider icon to open the VPN Settings panel.
If you can’t find this icon, click the close button near the top-right to return to the Home/Overview screen.
Select the Advanced Settings tab to customize your 
Advanced VPN Settings.
Select Default Port to expand the list of options.
Choose your desired option, then click the Save button to confirm your changes.
- Last successful port (Recommended) The port will be chosen automatically based on the last successful connection.
- 51820
The core advantage of this port is its lightning fast performance and security.
- 1194
If you are behind a firewall, this port can help communicate with outside peers.
- 2049, etc. These ports are only recommended if you are instructed by our .
You may need to re-connect to the VPN after saving this setting before the changes will be applied.
iOS
By default, the port is selected automatically by cycling through each of the options one at a time, and keeping the last successful port saved in memory.
However, you can change this port manually to increase reliability if you are having trouble establishing the VPN connection. It can also help improve your connection speed(s).
It is not necessary to change the port manually unless you’re having trouble connecting, or you are instructed to do so by our support team.
Default Port
How to change the Default Port on your Apple iPhone/iPad:
Open VirtualShield VPN and log in to your account, if you are not logged in already.
For more help logging in and connecting, see our .Tap the slider icon near the top-right to open the VPN Settings panel.
If you can’t find this icon, tap the
Select Advanced Settings to customize your Advanced VPN Settings.
Select Default Port to expand the list of options.
Choose your desired option, then tap the Save button to confirm your changes.
- Last successful port (Recommended) The port will be chosen automatically based on the last successful connection.
- 51820
The core advantage of this port is its lightning fast performance and security.
- 1194
If you are behind a firewall, this port can help communicate with outside peers.
- 2049, etc. These ports are only recommended if you are instructed by our .
You may need to re-connect to the VPN after saving this setting before the changes will be applied.
Android
By default, the port is selected automatically by cycling through each of the options one at a time, and keeping the last successful port saved in memory.
However, you can change this port manually to increase reliability if you are having trouble establishing the VPN connection. It can also help improve your connection speed(s).
It is not necessary to change the port manually unless you’re having trouble connecting, or you are instructed to do so by our support team.
Default Port
How to change the Default Port on your Android phone/tablet:
Open VirtualShield VPN and log in to your account, if you are not logged in already.
For more help logging in and connecting, see our .Tap the slider icon near the top-right to open the VPN Settings panel.
If you can’t find this icon, tap theOverview icon near the bottom to return to the Home/Overview screen.
Select Advanced Settings to customize your Advanced VPN Settings.
Select Default Port to expand the list of options.
Choose your desired option, then tap the Save button to confirm your changes.
- Last successful port (Recommended) The port will be chosen automatically based on the last successful connection.
- 51820
The core advantage of this port is its lightning fast performance and security.
- 1194
If you are behind a firewall, this port can help communicate with outside peers.
- 2049, etc. These ports are only recommended if you are instructed by our .
You may need to re-connect to the VPN after saving this setting before the changes will be applied.
Common Questions
Does it matter which port I choose?
No, in most cases it doesn’t matter which port you choose. If you do change the port, we recommend using port 51820 or 1194 to establish the fastest, and most reliable connection to our network.
Why can’t I see this option on my device?
It is likely you have anold/legacy version of our app installed. We recommend downloading the latest version from to take advantage of the
I still can’t connect to the VPN, what should I do?
First we recommend following each of the steps in our Troubleshooting article to see if it solves the issue. If that doesn’t work, contact our support team for assistance.