Allow State Selection

Overview

We have secure data centers available all around the world. What’s more, you can further optimize your online experience by choosing a specific state/province to connect to, in addition to the country.

Websitesapps, and other third-parties will only be able to detect the virtual location (IP address) of the secure data center you’re connected to, they will not be able to recognize your actual location.


 Windows  macOS  iOS  Android

In this section


Windows

By default, we will automatically select the fastest (and closest) servers to protect you based on your physical location. Our system uses various factors (distance, ping, signal strength, etc.) to determine the most secure data center to protect you.

Alternatively, you can manually choose a location to fine-tune your selection, and your IP address will immediately reflect these changes when you surf the web.

Changing your location is entirely optional, it is not required in order to be protected. All of our VPN servers are lightning fast, secure, and unlimited.

Allow State Selection

How to allow State Selection on your Windows computer:
1

Open VirtualShield VPN and log in to your account, if you are not logged in already.

For more help logging in and connecting, see our support article.
2

Select the VPN tab, or navigate to Secure VPN from the Home/Overview screen.

3

Click the Settings button near the top-right to open the VPN Settings panel.

Alternatively, you can right-click the shield icon next to your clock, then select VPN Settings from the menu.

4

Toggle the State Selection option on or off, then click the back arrow to return to the VPN tab.


Using State Selection

How to connect to a specific state/province on your Windows computer:
1

Now when you choose your location, you will see a down arrow next to the countries. Click the arrow to expand the list of states/provinces.

2

Select the specific state/province you would like to connect to, then choose Confirm. That’s it! You will be automatically connected to the new location.

You will see a green check next to your selection. You can also save locations to your Favorites by pressing the star icon.

Common Questions

Why can’t I see the Confirm button on my device?
On phones and tablets, try pinching with two fingers to zoom out. On Windows computers, right-click the Desktop and navigate to Display Settings  Scale and layout. Change the size of text, apps, and other items to 100%.
My state/province is not available, what can I do?
If you don’t see your local state/province listed, don’t worry. It doesn’t matter which location you choose. All of our VPN servers are lightning fast, secure, and unlimited. Try selecting a server with the same language of origin.
I still can’t connect to the VPN, what should I do?
First try following each of the steps in our Troubleshooting article to see if it solves the issue. If that doesn’t work, contact our support team for assistance.

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