Allow State Selection

Overview

This option allows you to further refine your location selection and choose a specific state/region to connect to, in addition to the country.

Websites and apps will only be able to see the location and IP address of the VPN server you're connected to, they will not be able to recognize your actual location. Changing your location manually can also help you achieve faster connection speed(s).


 Windows  macOS  iOS  Android

 Windows

By default, we automatically select the closest and fastest server based on your physical location. Our system uses various factors (distance, ping, network reliability, etc.) to determine the fastest and most secure data center to protect you.

Alternatively, you can manually choose a location to fine-tune your selection, and your IP address will reflect those changes when you surf the web.

Changing your location is entirely optional, it is not required in order to be protected. All of our VPN servers are fast, secure, and unlimited.

Allow State Selection

How to enable or disable State Selection on your Windows computer:
1

Open VirtualShield and log in to your account, if you are not logged in already.

For more help logging in and connecting, see our support article.
2

In the Secure VPN section, click  More and choose Advanced Settings from the menu.

You can also right-click the shield icon next to your clock, then navigate to VPN > Advanced Settings from the menu.

3

Toggle the State Selection option on or off, then click the  back arrow to return to the Home screen.

4

Now when you choose your location, you will see a  down arrow next to the countries. Click the arrow to expand the list of states/regions.

You can also save locations to your Favorites by pressing the  star icon.

Common Questions

?
My state/region is not listed, what can I do?
If you can't see your local state/region, don't worry. It doesn't matter which location you choose. All of our VPN servers are fast, secure, and unlimited.

?
I still can't connect to the VPN, what do I do?
Please try following each of the steps in our Troubleshooting Connection Issues article. If that doesn't work, contact us for further assistance.

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