Overview
We have secure data centers available all around the world. What's more, you can further refine your location selection and choose a specific state/province to connect to, in addition to the country.
Websites and apps will only be able to see the location and IP address of the VPN server you're connected to, they will not be able to recognize your actual location. Changing your location manually can also help you achieve faster connection speed(s).
In this section
Windows
By default, we automatically select the closest and fastest server based on your physical location. Our system uses various factors (distance, ping, network reliability, etc.) to determine the fastest and most secure data center to protect you.
Alternatively, you can manually choose a location to fine-tune your selection, and your IP address will reflect those changes when you surf the web.
Changing your location is entirely optional, it is not required in order to be protected. All of our VPN servers are fast, secure, and unlimited.
Allow State Selection
How to enable or disable State Selection on your Windows computer:
Open VirtualShield and log in to your account, if you are not logged in already.
For more help logging in and connecting, see our support article.
Select the VPN tab, or navigate to Secure VPN from the Overview screen.
Click the Settings button near the top-right to open the VPN Settings panel.
Alternatively you can right-click the shield icon next to your clock, then select VPN Settings from the menu.
Toggle the State Selection option on or off, then click the back arrow to return to the VPN screen.
Using State Selection
How to connect to a specific state/province on your Windows computer:
Now when you choose your location, you will see a down arrow next to the countries. Click the arrow to expand the list of states/provinces.
Select the specific state or province you would like to connect to, then choose Confirm. That's it! You will be automatically connected to the new location.
You will see a green check next to your selection. You can also save locations to your Favorites by pressing the star icon.
In this section
macOS
By default, we automatically select the closest and fastest server based on your physical location. Our system uses various factors (distance, ping, network reliability, etc.) to determine the fastest and most secure data center to protect you.
Alternatively, you can manually choose a location to fine-tune your selection, and your IP address will reflect those changes when you surf the web.
Changing your location is entirely optional, it is not required in order to be protected. All of our VPN servers are fast, secure, and unlimited.
Allow State Selection
How to enable or disable State Selection on your Mac computer:
Open VirtualShield and log in to your account, if you are not logged in already.
For more help logging in and connecting, see our support article.
In the Secure VPN section, click the slider icon to open the VPN Settings panel.
Select Advanced Settings to open the Advanced Settings panel.
Toggle the State Selection option on or off, then click the close button to return to the Home screen.
Using State Selection
How to connect to a specific state/province on your Mac computer:
Now when you choose your location, you will see a down arrow next to the countries. Click the arrow to expand the list of states/provinces.
Select the specific state or province you would like to connect to, then choose Confirm. That's it! You will be automatically connected to the new location.
You will see a green check next to your selection. You can also save locations to your Favorites by pressing the star icon.
In this section
iOS
By default, we automatically select the closest and fastest server based on your physical location. Our system uses various factors (distance, ping, network reliability, etc.) to determine the fastest and most secure data center to protect you.
Alternatively, you can manually choose a location to fine-tune your selection, and your IP address will reflect those changes when you surf the web.
Changing your location is entirely optional, it is not required in order to be protected. All of our VPN servers are fast, secure, and unlimited.
Allow State Selection
How to enable or disable State Selection on your Apple iPhone/iPad:
Open VirtualShield and log in to your account, if you are not logged in already.
For more help logging in and connecting, see our support article.
Tap the slider icon near the top-right to open the VPN Settings panel.
Select Advanced Settings to open the Advanced Settings panel.
Toggle the State Selection option on or off, then tap the back arrow to return to the Home screen.
Using State Selection
How to connect to a specific state/province on your Apple iPhone/iPad:
Now when you choose your location, you will see a down arrow next to the countries. Tap the arrow to expand the list of states/provinces.
Select the specific state or province you would like to connect to, then choose Confirm. That's it! You will be automatically connected to the new location.
You will see a green check next to your selection. You can also save locations to your Favorites by pressing the star icon.
In this section
Android
By default, we automatically select the closest and fastest server based on your physical location. Our system uses various factors (distance, ping, network reliability, etc.) to determine the fastest and most secure data center to protect you.
Alternatively, you can manually choose a location to fine-tune your selection, and your IP address will reflect those changes when you surf the web.
Changing your location is entirely optional, it is not required in order to be protected. All of our VPN servers are fast, secure, and unlimited.
Allow State Selection
How to enable or disable State Selection on your Android phone/tablet:
Open VirtualShield and log in to your account, if you are not logged in already.
For more help logging in and connecting, see our support article.
Tap the slider icon near the top-right to open the VPN Settings panel.
Select Advanced Settings to open the Advanced Settings panel.
Toggle the State Selection option on or off, then tap the back arrow to return to the Home screen.
Using State Selection
How to connect to a specific state/province on your Android phone/tablet:
Now when you choose your location, you will see a down arrow next to the countries. Tap the arrow to expand the list of states/provinces.
Select the specific state or province you would like to connect to, then choose Confirm. That's it! You will be automatically connected to the new location.
You will see a green check next to your selection. You can also save locations to your Favorites by pressing the star icon.
Common Questions
My state/province is not listed, what can I do?
If you don't see your local state/province, don't worry. It doesn't matter which location you choose. All of our VPN servers are fast, secure, and unlimited.
I still can't connect to the VPN, what should I do?
Please try following each of the steps in our Troubleshooting Connection Issues article. If that doesn't work, contact our support team for further assistance.