This option allows you to further refine your location selection and choose a specific state/province to connect to, in addition to the country.
Websites and apps will only be able to see the location and IP address of the VPN server you're connected to, they will not be able to recognize your actual location. Changing your location manually can also help you achieve better connection speed(s).
By default, our system uses various factors (distance, ping, etc.) to determine the fastest and most secure data center to protect you. You can also fine-tune your selection and your IP address will reflect those changes when you surf the web.
This feature is entirely optional, and can be enabled or disabled at any time.
Allow State Selection
How to enable or disable state selection on your Windows computer:
Open VirtualShield and log in to your account, if you are not logged in already.
For more help logging in and connecting, see our support article.
Click More Options (three vertical dots) near the corner of the app, and choose Advanced Settings from the popup menu.
You can also right-click the shield icon next to your clock, then navigate to VPN > Advanced Settings from the popup menu.
Toggle the Allow State Selection option on or off, then click the disk icon to save your changes and return to the Home screen.
Now when you choose your location, you will see a down arrow next to each of the countries. Click the arrow to expand the list of states/provinces.
You can also save locations to your Favorites by pressing the star icon.
Linux (Coming soon)
Our new Linux app is not yet available, but it will be coming soon to both Debian and Arch based platforms. Don't hesitate to contact us and we'll be more than happy to notify you via email when the new Linux app is available for download.
In the meanwhile, you can install our Legacy Linux application or one of our Chrome/Firefox/Opera browser extensions instead. That will allow you to stay protected until the new version of our Linux app becomes available.
The extensions only protect what's inside of your browser. They will not protect the other programs running on your device. To protect all of your online activity, our desktop/mobile app is recommended.
My state/province is not listed, what can I do?
Answer: If you can't see your local state/province, don't worry. It doesn't matter which location you choose. All of our VPN servers are fast, secure, and unlimited.
Why can't I see this option on my device?
Answer: We'll be adding this option to more devices very soon, including macOS, Apple iOS, Linux, and more. Contact us for more detailed information.