How does Active Protection work?

Overview

As the name suggests, Active Protection (AP) will continuously protect your device from viruses and other threats in real-time. This also includes when it is shutting down or performing system upgrades.

It will continue protecting you even after you turn it off, until the next system restart. AP is enabled by default on desktop and laptop computers. On phones and tablets you may need to turn it on manually.


 Windows  macOS  Android

In this section


Windows

If you attempt to download a harmful file or install a suspicious app, Active Protection will kick-in and immediately quarantine any threats in real-time.

This helps prevent virusestrojansransomware, botnets, rootkits, keyloggers, and other dangerous threats before they can gain access to your data or cause damage to your device.

Disabling Active Protection is not recommended. If a particular app, file or archive is getting falsely blocked by the Antivirus, try adding it to your Allowed Files.

Enable Active Protection

How to enable Active Protection on your Windows computer:
1

Open VirtualShield Antivirus and unlock the full version, if you have not done so already.

For more help getting started with the Antivirus, see our support article.
2

Simply toggle the switch on the Home/Status screen to enable Active Protection. This switch will appear green once AP is enabled.

Enabling Active Protection can impact battery life. If your device is low on battery, you can temporarily disable AP to reduce power consumption.

Disable Active Protection

How to disable Active Protection on your Windows computer:
1

Open VirtualShield Antivirus and unlock the full version, if you have not done so already.

For more help getting started with the Antivirus, see our support article.
2

Simply toggle the switch on the Home/Status screen to disable Active Protection. This switch will appear red once AP is disabled.

Just be aware you will be exposed to threats, if you do not perform a Scheduled Scan or a Manual Scan on a regular basis.

Common Questions

Why does the Antivirus tell me to upgrade?
If you downloaded a trial version of the Antivirus, you can unlock the full version at any time by entering your License Key. See our support article for more information.
Is Active Protection required to be protected?
No, this feature is entirely optional. It is not required in order to be protected. Your device will still be scanned automatically on a weekly basis, or you can perform a manual scan to remain protected.

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