Overview
As the name suggests, Active Protection (AP) will continuously protect your device from viruses and other threats in real-time. This includes when it is 
shutting down or performing system upgrades.
It will continue protecting you after you turn it off, until the next restart. AP is enabled by default on desktop and laptop computers. On phones and tablets you may need to turn it on manually.
Windows 
macOS AndroidWindows
If you attempt to download a harmful file or install a suspicious app (whether knowingly or not), Active Protection will 
kick-in and immediately Quarantine any threats in real-time.
This helps prevent viruses, 
trojans, 
ransomware, botnets, rootkits, keyloggers, and other dangerous threats before they can gain access to your data or 
cause damage to your device.
Disabling Active Protection is not recommended. If a particular app, file or archive is getting falsely detected by the Antivirus, try adding it to your Allowed Files.
In this section
Enable Active Protection
How to enable Active Protection on your Windows computer:
Open VirtualShield Antivirus and log in to your account, if you are not logged in already.
For more help logging in and activating protection, see our support article.
Simply toggle the switch on the 
Home/Status screen to enable Active Protection. This switch will appear green once AP is enabled.
Alternatively, you can right-click the
Disable Active Protection
How to disable Active Protection on your Windows computer:
Open VirtualShield Antivirus and log in to your account, if you are not logged in already.
For more help logging in and activating protection, see our support article.
Simply toggle the switch on the Home/Status screen to disable Active Protection. This switch will appear red once AP is disabled.
Just be aware your desktop or laptop computer will be exposed to threats, if you do not perform a Scheduled Scan or a Manual Scan on a regular basis.
macOS
If you attempt to download a harmful file or install a suspicious app (whether knowingly or not), Active Protection will kick-in and immediately Quarantine any threats in real-time.
This helps prevent viruses, trojans, ransomware, botnets, rootkits, keyloggers, and other dangerous threats before they can gain access to your data or cause damage to your device.
Disabling Active Protection is not recommended. If a particular app, file or archive is getting falsely detected by the Antivirus, try adding it to your Allowed Files.
In this section
Enable Active Protection
How to enable Active Protection on your Mac computer:
Open VirtualShield Antivirus and log in to your account, if you are not logged in already.
For more help logging in and activating protection, see our support article.
Simply toggle the switch on the Home/Status screen to enable Active Protection. This switch will appear green once AP is enabled.
Enabling Active Protection can impact battery life. If your device is low on battery, you can temporarily disable AP to reduce power consumption.
Disable Active Protection
How to disable Active Protection on your Mac computer:
Open VirtualShield Antivirus and log in to your account, if you are not logged in already.
For more help logging in and activating protection, see our support article.
Simply toggle the switch on the Home/Status screen to disable Active Protection. This switch will appear red once AP is disabled.
Just be aware your desktop or laptop computer will be exposed to threats, if you do not perform a Scheduled Scan or a Manual Scan on a regular basis.
Android
If you attempt to download a harmful file or install a suspicious app (whether knowingly or not), Active Protection will kick-in and immediately Quarantine any threats in real-time.
This helps prevent viruses, trojans, ransomware, botnets, rootkits, keyloggers, and other dangerous threats before they can gain access to your data or cause damage to your device.
Disabling Active Protection is not recommended. If a particular app, file or archive is getting falsely detected by the Antivirus, try adding it to your Allowed Files.
In this section
Enable Active Protection
How to enable Active Protection on your Android phone/tablet:
Open VirtualShield Antivirus and log in to your account, if you are not logged in already.
For more help logging in and activating protection, see our support article.
Simply toggle the switch on the Home/Status screen to enable Active Protection. This switch will appear green once AP is enabled.
Enabling Active Protection can impact battery life. You may need to disableBattery Optimization from your Power Settings.
If you are prompted to allow the app to Appear on top of other apps, open your Settings app, then navigate to Apps Special Access Appear on top.
Disable Active Protection
How to disable Active Protection on your Android phone/tablet:
Open VirtualShield Antivirus and log in to your account, if you are not logged in already.
For more help logging in and activating protection, see our support article.
Simply toggle the switch on the Home/Status screen to disable Active Protection. This switch will appear red once AP is disabled.
Just be aware your phone or tablet will be exposed to threats, if you do not perform a Scheduled Scan or a Manual Scan on a regular basis.
Common Questions
Why does the app prompt me to upgrade?
It is likely you have anold/legacy version of our app installed. We recommend downloading the latest version from your
Is Active Protection required to be protected?
No, enabling Active Protection is entirely optional. However if you disable it, we recommend automating Scheduled Scans or performing a Manual Scan on a regular basis in order to remain protected.