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5 articles found

  • How do I add/change the payment method in my account?

    If you previously deleted or never entered a credit/debit card or PayPal account, you're going to want to add one to ensure that your subscription always remains active. Update Payment Method You can

  • I have a coupon code, how do I use it?

    Coupon codes allow you to take advantage of even more savings, in addition to the discounts we already offer by choosing one of our annual or semi-annual plans. Apply Coupon Code We offer new

  • How do I cancel my account so I don't get billed?

    This article will walk you through the process of cancelling your 30-day free trial, monthly, or annual subscription with us. Manage Subscription You can cancel your account at any time during your

  • How do I check my account/subscription status?

    If you'd like to view your account details, or if you forgot when your subscription expires, you can find all of this information by visiting your Dashboard. Account Dashboard You can see a full

  • How do I sign up (Individual or Family)?

    Signing up couldn't be easier. Just head over to my.virtualshield.com/order to get started. Remember, all of our Individual and Family plans come with a 30-day free trial. You can cancel your account