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66 articles found

  • Close web browser automatically (Linux)

    When you clear your browsing data with VirtualShield, you can also choose to close your web browser automatically. This will help prevent websites from creating any additional cookies or unwanted

  • Close web browser automatically (Windows)

    When you clear your browsing data with VirtualShield, you can also choose to close your web browser automatically. This will help prevent websites from creating any additional cookies or unwanted

  • Will VirtualShield protect my Tor browser?

    Yes, it will! Your Tor web browser and all of the websites you visit inside of Tor will be fully protected using VirtualShield. Mozilla Firefox Extension Tor is built on top of the Mozilla Firefox

  • Will VirtualShield protect my Vivaldi browser?

    Yes, it will! Your Vivaldi web browser and all of the websites you visit inside of Vivaldi will be fully protected using VirtualShield. Google Chrome Extension Vivaldi is built on top of the Chromium

  • Will VirtualShield protect my Brave browser?

    Yes, it will! Your Brave web browser and all of the websites you visit inside of Brave will be fully protected using VirtualShield. Google Chrome Extension Brave is built on top of the Chromium

  • Will VirtualShield protect my Firefox browser?

    Yes, it will! Your Mozilla Firefox web browser and all of the websites you visit inside of Firefox will be fully protected using VirtualShield. Mozilla Firefox Extension There are two different

  • Will VirtualShield protect my Waterfox browser?

    Yes, it will! Your Waterfox web browser and all of the websites you visit inside of Waterfox will be fully protected using VirtualShield. Mozilla Firefox Extension Waterfox is built on top of the

  • Will VirtualShield protect my Chrome browser?

    Yes, it will! Your Google Chrome web browser and all of the websites you visit inside of Chrome will be fully protected using VirtualShield. Google Chrome Extension There are two different options

  • Will VirtualShield protect my Edge browser?

    Yes, it will! Your Microsoft Edge web browser and all of the websites you visit inside of Edge will be fully protected using VirtualShield. Google Chrome Extension Microsoft Edge is built on top of

  • Will VirtualShield protect my Opera browser?

    Yes, it will! Your Opera web browser and all of the websites you visit inside of Opera will be fully protected using VirtualShield. Opera Extension There are two different options available if you'd

  • Will VirtualShield protect my Chromium browser?

    Yes, it will! Your Chromium web browser and all of the websites you visit inside of Chromium will be fully protected using VirtualShield. Google Chrome Extension Chromium is built on top of the

  • I don't see the VirtualShield icon in my Firefox browser.

    *** NOTE: This article assumes that you had the VirtualShield extension installed at one point. If you have never installed it, please install the extension now. If you see the icon, click here to

  • Can I use the app and the browser extension at the same time?

    Yes, you can! However this is entirely up to you, it is not required. You only need to install one or the other, the app or the extension. You don't need both. If you try to connect using both at the

  • Clearing your Browsing Data

    When you clear your browsing data with VirtualShield, every 12 hours your web browser's cache and cookies will automatically be deleted. This helps protect your system by preventing websites from

  • Will a VPN hide my browsing history?

    The core purpose of a VPN is to keep your information private. While browsing the internet using a VPN, third parties will not be able to see what you are doing online. Your history will not be

  • Install the Opera Extension

    This article will instruct you on how to download and install the VirtualShield extension for your Opera browser. It doesn't matter which device you're using. This tutorial works with Opera on all of

  • Install the Chrome Extension

    This article will instruct you on how to download and install the VirtualShield extension for your Google Chrome browser. It doesn't matter which device you're using. This tutorial works with Chrome

  • Install the Firefox Extension

    This article will instruct you on how to download and install the VirtualShield extension for your Mozilla Firefox browser. It doesn't matter which device you're using. This tutorial works with

  • What is the "Authentication Required" proxy error in Firefox and Chrome?

    What is it? If you see the error below, don't worry. It's a common issue that occurs because of the way both the Chrome and Firefox browsers are built. Basically, this happens on occasion if the

  • How do I uninstall the Firefox extension?

    This article will instruct you on how to uninstall the VirtualShield extension from your Mozilla Firefox browser. If you don't have our Firefox extension installed, click here to learn how to install

  • How do I uninstall the Opera extension?

    This article will instruct you on how to uninstall the VirtualShield extension from your Opera browser. If you don't have our Opera extension installed, click here to learn how to install it.

  • How do I enable/disable the Opera extension?

    This article will instruct you on how to enable or disable the VirtualShield Opera extension temporarily. Disable the Opera Extension Follow the instructions below to temporarily disable the Opera

  • How do I enable/disable the Firefox extension?

    This article will instruct you on how to enable or disable the VirtualShield Firefox extension temporarily. Disable the Firefox Extension Follow the instructions below to temporarily disable the

  • How do I uninstall the Chrome extension?

    This article will instruct you on how to uninstall the VirtualShield extension from your Google Chrome browser. If you don't have our Chrome extension installed, click here to learn how to install

  • How do I enable/disable the Chrome extension?

    This article will instruct you on how to enable or disable the VirtualShield Chrome extension temporarily. Disable the Chrome Extension Follow the instructions below to temporarily disable the Google

  • How do I show the icon in my Chrome toolbar?

    Note: This article assumes that you had the VirtualShield extension installed at one point. If you have never installed it, please install the extension now. If you did have it installed but don't

  • How do I install the Firefox extension manually?

    If you're receiving a "connection failure" message when attempting to install the Firefox extension, please try the manual installation method below instead. Manual Firefox Installation Follow the

  • How can I tell if I'm protected? (All Apps)

    As long as shield icon appears green when you open VirtualShield, you are fully protected. If you're not connected, this icon will appear red or gray in color: This icon may appear slightly different

  • How do I move the shield icon to my Firefox toolbar?

    *** NOTE: This article assumes that you had the VirtualShield extension installed at one point. If you have never installed it, please install the extension now. If you did have it installed but

  • Can I use VirtualShield on my Kodi Box?

    Yes, you can! Technically Kodi Boxes are Android devices, but you may not be able to install apps the normal way, from the Google Play Store. Manual Setup (Kodi) Our Android app is only available on

  • Manual App Setup (Android)

    If you reside in a country/region such as China, Cuba, or Myanmar, you may be unable to access or purchase apps directly from the Google Play Store. Manual Setup If your device lacks access to the

  • How do I update the Firefox extension?

    This article will instruct you on how to update the VirtualShield Firefox extension to the latest version. Updating the Mozilla Firefox extension couldn't be any easier. All you have to do is follow

  • Can I use BitTorrent/P2P software safely?

    Yes, you can! Our desktop/mobile application will protect and encrypt your entire internet connection. It also scrambles your IP address for additional privacy. This ensures that your incoming and

  • What is the difference between a Proxy and a VPN?

    Both of these technologies will protect your privacy by hiding your IP address, however they work in slightly different ways. A proxy server acts as a gateway to your software. For example, your

  • How do I send application diagnostics to support? (Linux)

    If you are experiencing any issues with our Linux app, you can send a diagnostic report to our support team so that we can investigate the issue further. Note: This article only applies to our Linux

  • How do I send application diagnostics to support? (Windows)

    If you are experiencing any issues with our Windows app, you can send a diagnostic report to our support team so that we can investigate the issue further. Note: This article only applies to our

  • How do I enable the Chrome Extension?

    If you intentionally or accidentally disabled the Chrome extension, don't worry. You can re-enable it easily by following the steps below. There is also an animation showing this process at the end

  • Is my iOS device supported?

    This article will help you determine if VirtualShield is compatible with your Apple iOS phone or tablet. Check Device Compatibility VirtualShield is fully compatible with all modern iOS devices. If

  • Is my Windows PC supported?

    This article will help you determine if VirtualShield is compatible with your Windows laptop or desktop computer. Check System Compatibility VirtualShield is fully compatible with all modern Windows

  • Is my Mac computer supported?

    This article will help you determine if VirtualShield is compatible with your macOS laptop or desktop computer. Check System Compatibility VirtualShield is fully compatible with all modern Mac

  • Android App Setup

    This article will guide you through the simple process of downloading and installing VirtualShield on your Android phone, notebook, or tablet. VirtualShield Android Setup Follow the instructions

  • I just signed up, what's next?

    First of all, congratulations on signing up. We're glad you took the first step to reclaiming your privacy. You've done the hard part already, signing up. Now getting protected is going to be a

  • How to use Application Guard (Linux)

    The Application Guard feature will terminate specific programs of your choice each time you become disconnected from the VPN. App Guard helps protect your system by shutting down applications that

  • Is my Android device supported?

    This article will help you determine if VirtualShield is compatible with your Android phone, notebook, or tablet. Check Device Compatibility VirtualShield is fully compatible with all modern Android

  • How to use Application Guard (Windows)

    The Application Guard feature will terminate specific programs of your choice each time you become disconnected from the VPN. App Guard helps protect your system by shutting down applications that

  • Can I use VirtualShield on my nVidia Shield?

    Yes, you can! nVidia Shield devices fully support Android applications. That means you can install our Android app by visiting the Google Play Store. nVidia Shield Setup Follow the instructions below

  • Which version of VirtualShield should I choose?

    There are two different versions of VirtualShield available, our desktop/mobile applications and our Chrome/Firefox/Opera extensions. The version you choose to install is entirely up to you. The

  • Install the Windows Application

    This article will guide you through the simple process of downloading and installing VirtualShield on your Windows laptop or desktop computer. VirtualShield Windows Setup Follow the instructions

  • Connect to specific location (All Apps)

    We have servers available in over 10 countries. You can change your location at any time, and your IP address will reflect those changes. Changing your location manually can also help you achieve

  • Install the macOS Application

    This article will guide you through the simple process of downloading and installing VirtualShield on your macOS laptop or desktop computer. VirtualShield Mac Setup Follow the instructions below to