Search results for billing

8 articles found

  • How do I cancel my account so I don't get billed?

    This article will walk you through the process of cancelling your 30-day free trial, monthly, or annual subscription with us. Manage Subscription You can cancel your account at any time during your

  • In-App Purchase Subscriptions (Apple iOS)

    VirtualShield offers all Individual and Family plans through in-app purchases. You can purchase any of these plans on a monthly, semi-annually, or yearly basis. App Store Subscriptions If you

  • How do I add/change the payment method in my account?

    If you previously deleted or never entered a credit/debit card or PayPal account, you're going to want to add one to ensure that your subscription always remains active. Update Payment Method You can

  • How do I upgrade/downgrade my subscription?

    Upgrading or downgrading your subscription couldn't be any simpler. This article will instruct you how to upgrade/downgrade your Individual or Family plan. Manage Subscription If you are looking to

  • I have a coupon code, how do I use it?

    Coupon codes allow you to take advantage of even more savings, in addition to the discounts we already offer by choosing one of our annual or semi-annual plans. Apply Coupon Code We offer new

  • How do I disable/enable Auto Renewal?

    As the name implies, Auto Renewal means your account will be conveniently renewed at the end of your monthly or annual subscription term. Automatic Renewal is entirely optional. This article

  • What's the pricing (Individual or Family)?

    VirtualShield requires a paid subscription. We currently offer six different auto-renewing subscription options to choose from. All of our plans come included with a free trial period, so you can

  • How do I sign up (Individual or Family)?

    Signing up couldn't be easier. Just head over to my.virtualshield.com/order to get started. Remember, all of our Individual and Family plans come with a 30-day free trial. You can cancel your account