Why are some sites (such as Netflix, Hulu, and HBO) blocked when I'm connected?
Why is it blocked?
Certain sites (primarily streaming services like Netflix, Hulu, HBO Go, and more) often restrict access based on your geographic location. Because of this, they completely block anybody who is using a VPN service. So no matter what VPN service you use, Netflix and the rest will block you.
What do I do?
There is hope! VirtualShield is one of the few VPN services who offer a specialized service to bypass the geographic locations. Our "Unrestricted Streaming" add-on allows you to completely bypass these restrictions.
This means that our out of country customers can access US content no matter where they are in the world. And if you're a frequent traveller, you can take your streaming content with you even if you are in another country.
If you want to add this to your account, you can do so from the Manage Subscription screen. If you are on a free trial, you're going to want to contact us and we'll take care of it for you.
If you need further assistance, please don't hesitate to contact us.