How do I re-install VPN config on iOS?
If you are having issues connecting on your iPhone, iPad, or other iOS devices, you may need to re-install your VPN configuration. Doing so is simple.
Reinstall VPN Configuration
cog/gear shaped icon located near the
top-right corner of the VirtualShield app to open the
Inside the Settings, select the
Reinstall VPN Configuration option:
A message will appear asking if you would like to
add VPN configurations. Select
You may be required to enter your device's
PIN number or
Touch ID to proceed:
That's it! You should now be able to connect to any of our available servers without issues.
Here's a quick animation showing the entire process above:
If you need any assistance, please don't hesitate to contact us.