How do I change my password?

This article instructs you on how to change the password associated with your VirtualShield account.

You should already know your existing password in order to change it. If you do not know your current password, please see  this article for more information on how to reset your password.


Manage Account

  1. First, sign in to your Account Dashboard by visiting the link below:
    my.virtualshield.com/account

  2. Next, select the Account tab at the top of the page to manage your account, if it is not selected already.
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  3. Enter your new password in the Password field. Don't forget to re-type your password in the Confirm Password field.

    Note: Our passwords are CaSe-sensitive.


  4. Finally, click/tap on the Save button to save your details.


If you need any assistance, please don't hesitate to open a support ticket or live chat with us if you have any questions. 

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