How do I change my password?

If you would like to reset the password associated with your VirtualShield account, please follow the instructions below:

  1. First, sign in to your account Dashboard by visiting the link below:
    my.virtualshield.com/account

  2. Next, select the 'Account' tab at the top of the page to manage your account.
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  3. Enter your new password in the 'Password' field. Don't forget to re-type your password in the 'Confirm Password' field.
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  4. Finally, click/tap on the 'Save' button to save your details.

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