How do I change my password?

This article instructs you on how to change the password associated with your VirtualShield account.

Manage Account

Follow the instructions below to change your password. You must already know your existing password first in order to change it.

Tip: If you forgot your password, please see this article for more information on how to reset it.
1

First, sign in to your Account Dashboard by visiting the link below:

my.virtualshield.com/account

2
Next, select the Account tab at the top of this page to Manage your account, if it is not selected already:
3
Enter your new password in the Password field. Don't forget to re-type your password in the Confirm Password field:
Note: Your password is CaSe-sensitive. If you use any capital letters or special characters, you must type it exactly the same way to log in again.
4

Finally, press the Save button to save your details.


If you need any assistance, please don't hesitate to contact us.

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