How do I add/change the payment method in my account?

If you previously deleted or never entered a credit/debit card or PayPal account, you're going to want to add one to ensure that your subscription always remains active.

Update Payment Method

You can add, remove, or change your payment method at any time if you have a new card you would like to use for future renewals, or if your previous card is expired.

There must be at least one form of payment on file in order for us to renew or reactivate your subscription.

Tip: You cannot delete your primary payment method. You may need to add a new form of payment first, before you can remove the old one.
1

First, sign in to your Account Dashboard by visiting the link below:

my.virtualshield.com/billing

2
Hover your mouse cursor over the Billing tab and select Update Payment Method, if it is not selected already:
3
Choose Add PayPal Account or Add Credit/Debit Card, depending on your preferred method of payment:
Note: We do not accept prepaid or reloadable cards as a mode of payment at this time.
4
Enter your card details or PayPal credentials, then press Update.

5
That's it! Your new payment method is now on file.

Tip: You can also change your primary payment method here if you have multiple cards on file.

If you need any assistance, please don't hesitate to contact us.

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