How do I upgrade/downgrade my subscription?

Upgrading your subscription couldn't be any simpler. This article will walk you through the process of upgrading your Individual or Family plan.


Manage Subscription

  1. First, sign in to your Account Dashboard by visiting the link below:
    my.virtualshield.com

  2. Hover your mouse cursor over the Billing tab in the menu, then select Manage Subscription.


  3. Finally, click/tap on the Change Plan button to update your details.
    change-plan.png


You can now select your new desired plans and/or add-ons and complete the checkout process from this page.

Notes: If you are looking to upgrade your subscription, the upgrade will take place immediately and the amount due will be prorated.
If you are looking to downgrade your subscription, the new plan will kick into effect after your current term is over.


If you need any assistance, please don't hesitate to open a support ticket or live chat with us if you have any questions.

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