The shield icon disappeared in Firefox, what should I do?

*** NOTE: This article assumes that you had the VirtualShield Firefox extension installed at one point. If you never have installed it, please install the extension now. ***

This is the icon currently in question:

If you don't see the red VirtualShield icon next to your address bar anymore, there are a few things that could have happened: 

  1. The VS Firefox extension was disabled,
  2. The VS Firefox extension was uninstalled, or
  3. The VS Firefox extension is hidden inside the menu.

Scenario #1 is the more likely of the two. All you have to do is Re-Enable the Firefox Extension.

If that's not the case for you, please check if the icon is Hidden in the Chrome Menu.

If you tried both #1 and #2 already, please Install The Firefox Extension again. 

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