The shield icon disappeared in Firefox, what should I do?
*** NOTE: This article assumes that you had the VirtualShield Firefox extension installed at one point. If you never have installed it, please install the extension now. ***
This is the icon currently in question:
If you don't see the red VirtualShield icon next to your address bar anymore, there are a few things that could have happened:
- The VS Firefox extension was disabled,
- The VS Firefox extension was uninstalled, or
- The VS Firefox extension is hidden inside the menu.
Scenario #1 is the more likely of the two. All you have to do is Re-Enable the Firefox Extension.
If that's not the case for you, please check if the icon is Hidden in the Chrome Menu.
If you tried both #1 and #2 already, please Install The Firefox Extension again.