The VirtualShield icon disappeared in Chrome, what do I do?

*** NOTE: This article assumes that you had the VirtualShield extension installed at one point. If you have never installed it, please install the extension now. If you see the icon, click here to learn what to do next. ***

This is the icon currently in question:
vs-icon-toolbar_circled.png

If you don't see the red VirtualShield icon next to your address bar anymore, there are a few things that could have happened: 

  1. The VS extension was disabled,
  2. The VS extension was uninstalled, or
  3. The VS extension is hidden inside the menu.

Scenario #1 is the more likely of the two. All you have to do is Re-Enable the Chrome Extension

If that's not the case for you, please check if the icon is Hidden in the Chrome Menu.

If you tried both #1 and #2 already, please Install The Chrome Extension again. 

Still need help? Contact Us Contact Us