How to change your connection protocol (Windows)
The VirtualShield Windows application supports the UDP, TCP, and L2TP protocols to connect to our secure network. This article will instruct you on how to change your protocol (Connection mode).
VirtualShield Windows application.
cog/gear icon near the
corner of the app to open the
Settings, select the
You should now see an option to choose your
protocol (Connection mode):
Select each of the various options
(UDP, TCP, L2TP), then
save your Settings and
connect to our servers again.
If you need any assistance, please don't hesitate to contact us.