How do I send application diagnostics to support? (Windows)
If you are experiencing any issues with our Windows app, you can send a diagnostic report to our support team so that we can investigate the issue further.
Send Logs to Support
VirtualShield Windows application.
cog/gear icon near the
corner of the app to open the
Settings, select the
Send diagnostic report.... You will be asked to
confirm on the next screen:
brief description of the issues you are experiencing, then click
OK to send your report:
That's it! One of our Technical support agents will get back to you as soon as possible.
If you need any assistance, please don't hesitate to contact us.