How do I check my account/subscription status?

If you'd like to view your account details, or if you forgot when your subscription expires, you can find all of this information by visiting your Dashboard.

Account Dashboard

You can see a full overview of your account information from your Account Dashboard.
Follow the instructions below to view your account details.

Note: If you are unable to access your account, see this article for more information on how to reset your password.
1

First, sign in to your Account Dashboard by visiting the link below:

my.virtualshield.com/dashboard

2
Next, select the Dashboard tab at the top of this page to View your details, if it is not selected already:
3
Here you will see your Account information, including your name, your e-mail address, and any promotional credits that have been applied to your account (if applicable):
Tip: You can update your e-mail address or password by clicking Manage Profile, or by visiting this link.
4
You will also see your Subscription details, including your current plan, your Automatic Renewal status, and any additional add-ons you have purchased (if applicable):
Tip: You can change your plan/add-ons or enable/disable Automatic Renewal by clicking Manage Subscription, or by visiting this link.

If you need any assistance, please don't hesitate to contact us.

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