How to enable/disable the Sticky notification
On Android phones and tablets, you will see a "key" shaped icon near the top of your screen to indicate when the VPN connection is active.
Sticky Notification
On some devices you will also see a shield icon, and a message in your Notification area.
Swipe down from the top of your screen to open your Notification area. Our Sticky notification should appear here:
You can disable this notification at any time if you want to preserve power or battery life. Follow the instructions below:
- 1
-
Open the
VirtualShield Android application.
- 2
-
Tap the
cog/gear icon near the
corner of the app to open the
Settings panel:
- 3
-
Inside the
Settings, select
Advanced Settings.
- 4
-
Select the
Sticky notification option, and then
save your Settings:
On tablets and Chromebook devices, this notification may appear in a different location:
If you need any assistance, please don't hesitate to contact us.