How do I enable/disable the app notification?
On Android phones and tablets, you will see a "key" shaped icon near the top of your screen to indicate when the VPN connection is active.
Live App Notification
On some devices you may also see a shield icon, and a message in your Notification area.
Swipe down from the top of your screen to open your Notification area. Our app notification should appear here:
You can enable or disable this notification from your device's Settings app if you want to preserve power or battery life. Follow the instructions below:
Open your device's
Settings app. It looks like a
cog/gear or a
wrench shaped icon:
Apps & Notifications > VirtualShield > Notifications.
A cog/gear shaped icon will appear. You can also enable or disable the app notification from here.
This notification may appear in a different location on tablets and Chromebook devices:
If you need any assistance, please don't hesitate to contact us.