Check Device Compatibility

This article will help you determine if VirtualShield is compatible with your desktop computer, laptop, phone, or tablet.

Is my device supported?

VirtualShield is fully compatible with all modern Windows, Mac, iOS, and Android devices.
Our official Linux and Amazon FireOS apps will also be available for download shortly.

However, there are a few devices that are too old to run our official desktop/mobile application. Use this page to figure out if VirtualShield is supported on your device or not.

Note: If your device is not supported, or if it is not listed below, you can try installing one of our browser extensions instead.

Microsoft Windows

Our Windows application is compatible with Microsoft Windows version 7 and above.

Check Windows Version

Follow the instructions below to determine which version of Windows you're using:

1
Open the Start menu near the bottom corner of your screen.

2
Inside the Search box, type winver and then press the Enter key.

3
A window will appear with information about your Windows Operating System:

Note: For more information, please see this Microsoft support article:
https://support.microsoft.com/en-us/help/13443/windows-which-version-am-i-running

Apple macOS

Our Mac application is compatible with macOS X version 10.11 (El Capitan) and above.

Check OS X Version

Follow the instructions below to determine which version of macOS X you're using:

1
From the Apple menu near the top corner of your screen, choose About This Mac.

2
You'll see the macOS name on this screen, followed by the version number:
Note: For more information, please see this Apple support article:
https://support.apple.com/en-us/HT201260

iPhone/iPad (iOS)

Our iPhone/iPad application is compatible with Apple iOS version 9.0 and above.

Check iOS Version

Follow the instructions below to determine which version of Apple iOS you're using:

1
Navigate to Settings and then General and then About.

2
You'll see the version number to the right of the Version entry on the About screen:
Note: For more information, please see this Apple support article:
https://support.apple.com/en-us/HT201685

Android Phone/Tablet

Our Android application is compatible with Google Android version 4.2.1 and above.

Check Android Version

Follow the instructions below to determine which version of Android you're using:

1
Open your device's Settings app.

2
Near the bottom, tap System and then Advanced and then System update.
If you don't see Advanced, tap About phone.

3
Look for the Android version and Security patch level:
Note: For more information, please see this Google support article:
https://support.google.com/android/answer/7680439?hl=en

If you need any assistance, please don't hesitate to contact us.

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