How to change your connection protocol (Android)
The VirtualShield Android application supports both the UDP and TCP protocols to connect to our secure network. This article will instruct you on how to change your protocol (Connection mode).
Connection Mode
In most cases you don't need to adjust this option. We only recommend changing this value if you're having trouble connecting using the default value (UDP).
- 1
-
Open the
VirtualShield Android application.
- 2
-
Tap the
cog/gear icon near the
corner of the app to open the
Settings panel:
- 3
-
Inside the
Settings, select
Advanced Settings.
- 4
-
You should now see an option to choose your
protocol
(Connection mode):
- 5
-
Select one of the various options
(UDP, TCP, etc.), and then
save your Settings.
If you need any assistance, please don't hesitate to contact us.