How do I reset my password?

This article will instruct you on how to reset your password, in the case that you have forgotten it.

If you already know your password and simply would like to change it, please click here.


Reset Password

  1. First, please follow the link below:
    https://my.virtualshield.com/?action=fpass

  2. Enter the e-mail address that you signed up with, and click Reset.

  3. A secure Password Reset link will be sent to your e-mail. Click the link in the e-mail and choose your new password.

  4. That's it! You can now login to VirtualShield.


If you need any assistance, please don't hesitate to open a support ticket or live chat with us if you have any questions.

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