How do I install the Firefox extension manually?

If you're getting a "connection failure" message when attempting to install the Firefox extension, please try the manual installation method below.
Note: If you haven't tried the regular installation method, please try it first here:
https://support.virtualshield.com/article/171-install-the-firefox-extension

Manual Firefox Installation

Follow the instructions below to install the VirtualShield Firefox extension manually:

1
Right-click this link and use the "Save Link As" to download the Firefox installation file:
https://downloads.virtualshieldcdn.com/apps/firefox/VirtualShield.xpi

Tip: Make sure to save the file to a location you can quickly access.
2
Open the Firefox browser.

3
From the Main menu near the top-right corner, navigate to Add-ons:
4
Firefox will now show you a list of your installed extensions.
Look for the Gear icon, and then choose Install Add-on From File:
5
Browse for the VirtualShield.xpi file you downloaded on your computer.
If prompted, click the Add button to complete the installation.

6
That's it! VirtualShield is now added to your Firefox browser.
You can access it using the shield icon near the right-hand side of your address bar:

Here's a quick animation showing the entire process above:

install-manually-2.gif

Note: For more help logging in and connecting, see our Getting Started: Firefox Extension article.

If you need any assistance, please don't hesitate to contact us.

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