How do I install the Firefox extension manually?

If you're getting a "connection failure" message when attempting to install the Firefox extension, please try the manual installation method below.
Note: If you haven't tried the regular installation method, please try it first here:

Manual Firefox Installation

Follow the instructions below to install the VirtualShield Firefox extension manually:

Right-click this link and use the "Save Link As" to download the Firefox installation file:

Tip: Make sure to save the file to a location you can quickly access.
Open the Firefox browser.

From the Main menu near the top-right corner, navigate to Add-ons:
Firefox will now show you a list of your installed extensions.
Look for the Gear icon, and then choose Install Add-on From File:
Browse for the VirtualShield.xpi file you downloaded on your computer.
If prompted, click the Add button to complete the installation.

That's it! VirtualShield is now added to your Firefox browser.
You can access it using the shield icon near the right-hand side of your address bar:

Here's a quick animation showing the entire process above:


Note: For more help logging in and connecting, see our Getting Started: Firefox Extension article.

If you need any assistance, please don't hesitate to contact us.

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